Census: Customer Surveys logo

Customer reviews: Census: Customer Surveys

Develop by Vervaunt

Reviews (24)

Overall rating
5

What Merchants Think

"Census: Customer Surveys" is highly regarded by merchants for its user-friendly design and effective data collection capabilities. Users consistently appreciate its ease of setup and the valuable insights it provides into customer feedback. The app's customer support is frequently highlighted as exceptional, ensuring a smooth integration and operational experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • Quick and seamless setup process
  • Exceptional customer support and guidance
  • Cost-effective solution compared to competitors
  • Provides valuable insights into customer feedback
  • Ability to understand and alleviate customer journey issues
  • Facilitates advanced personalization based on captured data

Common Concerns

  • No significant drawbacks were mentioned in the reviews.

Final Thoughts

The reception of "Census: Customer Surveys" is overwhelmingly positive, with users praising its ease of use, affordability, and the quality of data it collects. The app is a strong tool for companies looking to enhance their customer engagement and improve their service offerings based on direct feedback. It stands out for its excellent customer service and effectiveness in providing actionable insights.

London Lash BE

Feb 04, 2025  on Shopify

Brilliant app for data collection. Very intuitive + most importantly great personalised customer service. Thanks Liam!

SIRPLUS

Jan 30, 2025  on Shopify

I can’t recommend it enough! From the incredible support the team has provided with integration and feedback, to the extremely easy and intuitive backend. We’ve tested multiple solutions over the years, and this one is by far the best. Honestly, I was pleasantly surprised by the amount of feedback we received in the first week of using the app, which we’re addressing on an ad hoc basis to improve the customer journey. If you’re looking for a user-friendly, cost-effective app, this is the one for your business.

FABERGÉ

Aug 19, 2024  on Shopify

Super easy to install. And very responsive with a couple of queries I had post-implementation. Looking forward to seeing the results.

Chāmpo

Aug 08, 2024  on Shopify

Quick to install and very easy to use. This is a really cost-effective app that we refer to a lot to hear what our customers have to say about us and their experience.

Schöffel Country

Jul 31, 2024  on Shopify

Very useful to have at the check out to find out more about our marketing efforts as well as issues with the site. Very easy to install.

Tom's Studio

Jul 16, 2024  on Shopify

A simple, cost-effective post purchase survey solution at a fraction of the cost of other platforms – strongly recommend. Really easy to set up and provides a great insight into customer base. The support from the team has been brilliant, too – fast and effective.

Billionaire Boys Club

Jan 30, 2024  on Shopify

This app was very quick to setup (took me less than 10 mins total!) and I've received extremely helpful feedback directly from our customers about areas for improvement, as well as valuable first-party data about brand discovery and demographics. This has enabled us to quickly adapt any feature development around points of friction. Highly recommend.

Oh Polly UK

Jan 29, 2024  on Shopify

Implementing Census surveys into our post-purchase experience has helped us to understand and alleviate customer journey frustrations as soon as they arise. The AI capabilities within the platform help us quickly analyse the data, pulling out key themes easily, allowing us to use time previously spent on admin, on actions. We’re now also unlocking new use cases for the data we gather, storing it as customer metafields to use for advanced personalisation of user journeys and messaging.

Pangaia Staging ROW

Nov 09, 2023  on Shopify

Great way to gather customer feedback using a survey. Easy to implement with great support behind it. Strongly recommend

RIXO ⋆

Oct 12, 2023  on Shopify

The integration to our Shopify store was seamless, taking less than 30 minutes to get set up and live. The app interface is clear, easy to use and automated reports mean we are able to act on the data quickly to improve our user journey and site experience. Census has enabled us to identify friction points across the site, channel attribution and collate customer feedback - I would highly recommend

ThruDark

Aug 30, 2023  on Shopify

Highly recommended. Easy to install and does what it says on the tin. The feedback we have gained so far has been invaluable.

The Frankie Shop

Dec 15, 2022  on Shopify

We have used that app over a year now and it's always so helpful to capture data from your customers post-purchase. I would absolutely recommend using it if you want to start understanding what could help your customers short & long term. 5 stars!

Scroll to Top