Reviews: Vela Bulk Edit, AI & more

Customer reviews: Vela Bulk Edit, AI & more

Reviews (458)

Overall rating

4.5

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What Merchants Think

Overall, merchants have a very positive experience with "Vela Bulk Edit, AI & more." They frequently praise its effectiveness in streamlining the process of managing listings across multiple platforms like Etsy and Shopify. Many users have found the customer support to be quick and helpful, and the app saves significant time and effort compared to manual updates. However, some customers have reported occasional issues related to pricing and feature accessibility.

Key Strengths

Extensive bulk editing capabilities for listings across multiple platforms.
Integration with both Etsy and Shopify, facilitating easy product transfers and updates.
Intuitive interface that helps save time and increase productivity.
Responsive customer support that assists users promptly.
Regular updates and new feature additions.
Comprehensive video tutorials and documentation.

Common Concerns

Occasional difficulty in reverting bulk changes, particularly for inexperienced users.
Pricing of the app can be considered high, especially for those needing limited features.
Some users faced issues with price syncing, leading to inconsistencies during sales.
Lack of features like scheduling launch times for new products.

Final Thoughts

"Vela Bulk Edit, AI & more" is widely regarded as an invaluable tool for merchants looking to efficiently manage their listings on Etsy and Shopify. While the app largely meets customer expectations with its comprehensive features and excellent support, potential users should be mindful of the pricing structure and the few limitations noted. It remains a highly recommended platform for those dealing with large inventories and looking to optimize their product management processes.

The Prettiest Pixel - Store

Jan 31, 2024 on Shopify

Stellar! We have been users of Vela for many years and the platform continues to amaze us. It completely changed the way we roll out new products and allows us to work with efficiency, accuracy and confidence. It is the best business tool we have in our pockets. Highly recommend and if there is a 1 star, 2 star ect., review likely ignore it. This tool is suited for strategic planners and product managers, but also for the single user or startup side hustle who want to make their life 100x easier. Vela quickly develops updates, improvements and so on. The help team is responsive and actually wants to know your experience to aid in their own product development. They listen to you. Don't be afraid to ask questions. They will help you!

Pretty in Print Art Ltd

Jan 29, 2024 on Shopify

Thought this was a great tool at first. Used it for my Etsy shop and Shopify store, but the price change aspect of it deserves 0 stars. Despite ensuring I selected every single product in my stores, it failed to change the prices across every single product, leaving me with some products increased and others not. The most frustrating part was having no way of knowing which items it had missed - this resulted in me making losses on some orders as the prices were now not high enough to cope with the Black Friday offers I gave out (thinking I had increased all of my prices!!). When I reached out to Vela customer services they were useless and didn't even bother to reply to my latest email, so I simply deleted the app and now pricing across thousands of products is a complete mess... Vela - if your system can't cope with the volume of products a store like mine has, you need to make this clear. My pricing is now a shambles and I have to manually amend pricing as and when I spot it.

Cozy Bee Studio

Jan 18, 2024 on Shopify

Hands down one of my best business tool. I use Vela for Etsy and Shopify and it's the one tool that saves me so much time. Vela support is excellent and have always solved my problem quickly. I highly recommend any business owner to try out Vela!