Super happy with the customer service for this app. I was able to get help right away through the chat, and then even through Zoom. A lot of intensive one on one help and questions answered! I am able to use Vela to update my listings and save SO much time. Also really excited about the new features coming out!

This app has been a game changer for me! I am not one to use apps like this for my business generally but I stumbled upon this and have been using it to help create/update/change my listings on ETSY for the last two years. It has saved me enormous amounts of time and is very user friendly. Adding my current listings on ETSY to SHOPIFY now and this app has made it so easy. Can't say enough good things about it. Highly recommend!!

I have been using Get Vela for about 15 months now and every time I think I have it all figured out, I find yet more capabilities that I didn't even know about! It is constantly evolving and improving and makes my life so much easier in listing on Shopify and Etsy (and soon - eBay too). In addition, Justin and his team are always available to help whenever I have a question - even a silly one! Lastly, they are the ONLY POD-associated company that has ever reached out to me to ask what I thought and what I needed, how I used the Vela platform and what could be done better. That sort of customer care is rare and I am thankful for it! Great job guys - I'm with you for the long haul :-)

I started using Vela for my Etsy shop and I honestly dreaded how I was going to copy all of my listings over to Shopify once I opened my own store but using Vela made it so easy to copy them all over, especially since my catalog is over 250 SKU's. The bulk editing feature is really useful, especially for photos that are specific for Etsy listings. Support is really helpful and responsive as well.

Their bulk editor saved me tons of work. Their support was super helpful and help me figure everything out quickly and easily. Third app I've tried for bulk editing and moving forward the only one I will use for the foreseeable future.

We have been using Vela for our Etsy shop for the past 5+ years, and have recently begun to leverage Vela for our new Shopify site. The functionality for bulk editing is excellent and has saved us countless hours of editing. Most importantly, the support is 5-star. Never have to wait and questions/issues are answered or resolved same day. Vela is also quick to roll-out new functionality and to invest in making the software increasingly more powerful. We have a large catalog and we couldn't operate our business without such an amazing solution and support team from Vela!

I feel confused I came here to find people having the same difficulties. I haven't been able to get changes to sync correctly for 2 months. I have kept trying but right now I needed this app to work. I have it on Etsy too and no it is broken there too. I took a break on Shopify hoping it was fixed and it isn't..

Great Support, Very Helpful App, Easy to Use! I’m so happy I found this app! The support team is fantastic, always quick to assist whenever I have a question. The app itself is incredibly user-friendly and intuitive. I’ve finally found a way to save so much time thanks to its features. Highly recommend it for anyone looking for a simple yet effective solution!

Time saver! A huge shoutout to Justin, who went the extra mile with a Zoom call to understand my issue and patiently worked through it with me. From my interactions ,the team behind the app is helpful, dedicated, and a pleasure to work with. Definitely recommend!

The interface and the functions of this app are great. I unfortunately managed to mess my entire store up by miss-using one of the functions. This was my own bad as I should have watched the videos better. It was a struggle to get my products back in to their original state and overall I just want to warn people to pay very good attention if you use this app. The guy in support answered very fast but we didn't manage to find a solution.