What Merchants Think

Merchants generally view Veeqo Shipping as a valuable tool for consolidating e-commerce operations, particularly in managing orders and shipping across various platforms like Amazon, Etsy, and Shopify. Many users appreciate its comprehensive features and the cost-saving benefits it provides. However, satisfaction is mixed due to concerns over customer support and synchronization issues, particularly with Shopify.

Key Strengths

• Excellent integration with multiple e-commerce platforms, enabling centralized management of orders and inventory.
• Time-saving features such as inventory synchronization and batch label printing.
• Competitive shipping rates and credits, leading to significant cost savings.
• User-friendly interface and ease of setup for new users.
• Strong feature updates and improvements in response to user feedback.

Common Concerns

• Subpar customer support with long waiting times or unresolved issues.
• Issues with order synchronization, notably with Shopify, affecting order accuracy.
• Reported bugs and lack of certain functionalities like combining or splitting shipments.
• Some merchants took issue with Amazon-related features and perceived misinformation about app capabilities.
• Concerns over the amount of data access required for proper functionality.

Final Thoughts

While Veeqo Shipping offers robust functionality that many merchants find indispensable, these strengths are often overshadowed by customer support challenges and technical issues, particularly with integration and synchronization. The app remains a good fit for businesses needing multi-channel support and looking to streamline and reduce shipping costs. Merchants considering Veeqo should weigh the potential for integration difficulties against its operational benefits.