Reviews: Veeqo Shipping

Customer reviews: Veeqo Shipping

Reviews (131)

Overall rating

3.9

5

24
4

3
3
2
1

13

What Merchants Think

Merchants generally view Veeqo Shipping as a valuable tool for consolidating e-commerce operations, particularly in managing orders and shipping across various platforms like Amazon, Etsy, and Shopify. Many users appreciate its comprehensive features and the cost-saving benefits it provides. However, satisfaction is mixed due to concerns over customer support and synchronization issues, particularly with Shopify.

Key Strengths

Excellent integration with multiple e-commerce platforms, enabling centralized management of orders and inventory.
Time-saving features such as inventory synchronization and batch label printing.
Competitive shipping rates and credits, leading to significant cost savings.
User-friendly interface and ease of setup for new users.
Strong feature updates and improvements in response to user feedback.

Common Concerns

Subpar customer support with long waiting times or unresolved issues.
Issues with order synchronization, notably with Shopify, affecting order accuracy.
Reported bugs and lack of certain functionalities like combining or splitting shipments.
Some merchants took issue with Amazon-related features and perceived misinformation about app capabilities.
Concerns over the amount of data access required for proper functionality.

Final Thoughts

While Veeqo Shipping offers robust functionality that many merchants find indispensable, these strengths are often overshadowed by customer support challenges and technical issues, particularly with integration and synchronization. The app remains a good fit for businesses needing multi-channel support and looking to streamline and reduce shipping costs. Merchants considering Veeqo should weigh the potential for integration difficulties against its operational benefits.

Shoe City

Mar 21, 2024 on Shopify

Easy to use, simple, and has a good support team that assists when help is required.

Maxwell's Mystic Market

Feb 05, 2024 on Shopify

Negative reviews regarding initial bugs should be removed. I haven't noticed a single issue on my end as of 2024. Veeqo is literally the best shipping service I have found and I have tried them all. You get shipping credits for each shipment which takes a huge percentage away from your shipping costs. You can easily manipulate what packages you use/shipping services for Amazon orders as well as shopify. Like I said, I have tried all of the shipping services and this is by far the best. I had a question early on and got an email back within the hour and the customer support staff was extremely helpful. The issue was even sent to a different rep and I still was contacted right away instead of being lost in the customer services roundabout. 10/10 can't recommend Veeqo enough

EU BODA SKINS

Mar 30, 2023 on Shopify

Amazing platform that's made concentrating on growth easy. The team are very helpful and they have a chat function where you generally get a response within 2-5 min. The platform continuously has improvements made to it, and is suitable for companies of all sizes

The Wedgehog®

Mar 27, 2023 on Shopify

It would still be beneficial to use Veeqo with Shopify if this was your only channel. However, Veeqo comes into its own when you sell on other platforms and/or have other websites. Managing inventory when selling on more than one platform is a nightmare. There is a significant danger of over selling which can only end in customer dissatisfaction. Inventory management is key - but the outstanding feature that Veeqo offers is shipping and managing dispatch. We sell on 3 of our own websites as well as eBay and Amazon. Orders come in to Veeqo automatically from all 5 sites allowing us to create pick lists instantly across all channels. You can also brand each packing slip/invoice different for each channel and allocate different shipping companies. We use Royal Mail, UPS, UK Mail and DPD. Veeqo allow us to assign different types of orders to different couriers depending on an number of criteria. All shipping labels are created without any data entry ready for dispatch! Magic!