UTurn Manage & Resell Returns

Develop by Shopify

Free plan available

Turn returns into a profitable & sustainable sales channel

Shipment tracking

Prepaid shipping labels

Customer information management

Resell returns

Sustainable sales

Remote quality assurance

About UTurn Manage & Resell Returns

Launched Oct 18, 2023

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

UTURN helps brands to resell their returns before they are shipped back to the warehouse

Your brand can benefit from sustainable returns. With our platform, you can list incoming returns as "available from returns" stock on your website. Upon resale the item is simply redirected to the next customer. UTURN reads and uses customer information (Name, Email, Phone and Address) to manage shipments purchasing and monitoring and to enable finding prospects for buying the returned items. Notes: 1. Warehouse location in the US is mandatory. 2. Shipments are restricted to within the US.

Empowers you with the tools you need to resell your returns
Full control on sales & discounts rules (can resell only certain categories)
Remote quality assurance using image verification
Automatically generated pre-paid return shipping labels to allow tracking
Provide your customers with a sustainable shopping & return experience

Pros

Enables turning returns into profitable resale opportunities, adding a new sales channel
Promotes sustainability by facilitating the resale of returned items rather than discarding them
Provides full control over sales and discount rules, allowing businesses to resell specific categories
Remote quality assurance is facilitated with image verification, ensuring product quality
Automatically generated pre-paid return shipping labels simplify the return process and enhance tracking
Enhances customer experience by providing a sustainable shopping and return option

Cons

Limited to businesses with warehouse locations in the US, which may exclude international companies
Shipment capabilities are restricted to within the US, limiting the market reach and audience
Relies heavily on accurate and complete customer information, which may raise privacy concerns