Uptime – Automated Store Tests

Name: Uptime – Automated Store Tests Introduction Video
Uploaded: 2024-04-05T18:54:07Z
Duration: 1 min 33 s
Description: Detect outages with real time alerts and automated testing

Develop by Shopify

$29-$299

/ Month

7 Days Free Trial

Detect outages with real time alerts and automated testing

Real-time alerts

Downtime monitoring

Automated store testing

Issue detection

About Uptime – Automated Store Tests

Launched May 15, 2022

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Stop losing sales to store issues. Automated store testing & monitoring, real-time alerts, and more

Monitor, detect, and resolve store issues. Our automated testing and downtime monitoring ensure you know the moment there's an issue that could impact your revenue. We’ve detected critical store issues, saving merchants' sales, protecting ad spend, and expediting resolution. Simple to set up, catch issues before your customers do, like broken add-to-cart/checkout, broken Shopify apps, and more.

Save money by detecting store issues before your customers do
24/7 store monitoring with automated store testing
React quickly and resolve issues in seconds with real-time alerts
Quick and easy setup with dedicated customer support

Pros

Real-time alerts to quickly detect and resolve store issues
Automated testing to ensure constant monitoring without manual intervention
Used by well-known brands such as Rockport, Branch, OVO, and Kettle&Fire, which adds credibility
Helps protect revenue and ad spend by detecting issues early
Saves merchants' sales by catching issues before customers encounter them
Simple and quick setup process with dedicated customer support
24/7 monitoring ensures round-the-clock protection against store issues

Cons

Might require technical understanding to act on alerts quickly
Automated testing could miss some edge cases or issue types not covered
Subscription costs may add up for smaller merchants
Dependency on the app may mean putting all eggs in one basket for store monitoring
Possible false positives could cause unnecessary alerts

Top Helpful Reviews

Modular Closets

Jan 14, 2025 on Shopify

Excellent lil' app, paid for itself the first time it caught a big issue with our site. Great support as wel

Bonafide

Nov 12, 2024 on Shopify

November 2024 Update: We are still happy customers of Uptime at Bonafide Health! Uptime helps us have peace of mind that our most important customer journeys are working as intended. Our checkout upsells stopped working recently, and Uptime immediately alerted us to make a fix.

SHAVENT

Oct 30, 2024 on Shopify

My life safer - when Shopify clearly has issues but their official status page presents another airing of "everything is awesome", this is my sanity haven. Thank you for at least letting me know it's not something we did, but report on outages and seen isssues, so we merchants don't make more mess by changing onsite stuff in panic!

Prime Party

Oct 19, 2023 on Shopify

Let me start by saying that Corey and the Uptime app have been absolute game-changers for my business at Prime Party. The Uptime app has proven itself to be an invaluable tool for us. There have been countless instances when our sales suddenly dipped, and I'd find myself filled with anxiety, knowing that I'd have to spend an entire day dissecting the website to identify where the funnel was breaking down and then scrambling to seek support to fix it. It was a constant source of stress and disruption to my daily life. It's interesting because my business partner, Paul, once asked if there was an app out there that could monitor our website's performance so we wouldn't have to rely solely on our instincts to diagnose issues. And it got me thinking: what even defines a website working 'properly'? Is 'properly' even good enough? I remember smirking and saying, 'You're looking for a silver bullet, Paul. I highly doubt anything like that exists.' Well, it turns out I was wrong. This app not only exists but has become a lifeline for us. Uptime is that off-site app we were dreaming of, monitoring our pages and website flow with precision. It's liberated us from the constant worry about our site's health and allowed us to channel our energy into growing our business. To make things even better, Corey went the extra mile, taking 30 minutes of his valuable time, 10 of which he introduced us to Uptime and the remaining 20 to delve into the intricacies of my business and understand the challenges we were facing with e-commerce. I wholeheartedly recommend Uptime and the fantastic team behind it. They have delivered on their commitment to have our backs, and I couldn't be more pleased. Corey and Uptime have earned this 5-star review with their dedication to customer satisfaction and the incredible value they've brought to our business. Thanks to them, the days of stress and uncertainty are behind us, and we can confidently focus on the growth and success of Prime Party.

Blu Atlas

Oct 03, 2023 on Shopify

Uptime has been a game-changer for our e-commerce businesses. It provides unparalleled ease of mind with its user-friendly onboarding process and the creation of customizable tests. Corey's outstanding support has been invaluable, making our experience truly exceptional. The integration with Slack is a standout feature, ensuring that we are always informed of our website's status in real-time. Uptime has become an indispensable tool for our Shopify store, and we can't thank Corey and the team enough for their dedication to excellence. Five stars all the way!

Bonafide

Sep 12, 2023 on Shopify

Uptime helps us have peace of mind that our most important customer journeys are working as intended. Our checkout upsells stopped working recently, and Uptime immediately alerted us to make a fix.

Ramy Brook

Aug 18, 2023 on Shopify

Seriously amazing! They worked with us to built the main tests for our store and Corey reaches out proactively even before we notice things ourselves!

Mrs. Fields

Apr 23, 2023 on Shopify

This app is a must! Allows our teams to know when there are performance issues, delays, or when a feature or 3rd party app is down. The amazing support team is the cherry on top.

She's Birdie

Mar 02, 2023 on Shopify

There was a few times within the last year that Shopify’s checkout was out and our sales per hour went from the thousands to zero. Unfortunately, we weren’t aware of the outage until we checked sales that night, but we had already spent the ad dollars. Uptime is super easy to implement and use and having it installed gives me so much peace of mind. We’ve gotten many notifications of potential outages and have been able to check if our store has been affected right away. The ROI of saved marketing dollars is a complete no brainer and would recommend that all merchants install Uptime on their store!

BABOON TO THE MOON

Dec 21, 2022 on Shopify

Great functionality, Great support from the team. They continue to add on integrations over time, making the app more and more valuable. Highly recommend

View all reviews

Uptime – Automated Store Tests

About Uptime – Automated Store Tests

Built by Shopify

Related Categories

ZB: Exit Intent Pop up Window

Introduction Video

Description

Stop losing sales to store issues. Automated store testing & monitoring, real-time alerts, and more

Pros

Cons

Top Helpful Reviews

Modular Closets

Bonafide

SHAVENT

Prime Party

Blu Atlas

Bonafide

Ramy Brook

Mrs. Fields

She's Birdie

BABOON TO THE MOON

Key Features

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