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Customer reviews: UFE Cross Sell & Upsell Bundle

Reviews (1,107)

Overall rating
4.9

What Merchants Think

The "UFE Cross Sell & Upsell Bundle" is generally well-regarded among merchants for its user-friendly nature and robust feature set. Merchants frequently highlight the app's ease of use, seamless integration with Shopify, and significant impact on increasing average order value and conversion rates. The exceptional customer support provided by the team, especially their prompt and effective problem resolution, is often praised, though a few merchants have experienced concerns regarding billing and specific functions.

Key Strengths

  • User-friendly interface and easy setup process.
  • Versatile customization options for cross-sell and upsell offers.
  • Prompt and helpful customer service.
  • Seamless integration with Shopify stores.
  • Effective at increasing average order value and conversion rates.
  • Professional and dedicated support team, available to assist with setup and customization.

Common Concerns

  • Billing issues, particularly with unexpected charges.
  • Occasional slow resolution of specific technical problems.
  • Requests for further optimization of mobile widgets.
  • Desire for more out-of-the-box integration with Shopify's newest features.
  • Lack of clarity regarding app's free order limitations.

Final Thoughts

The "UFE Cross Sell & Upsell Bundle" is a highly valuable tool for Shopify merchants aiming to boost sales through effective cross-selling and upselling. It combines a user-friendly setup with extensive customization capabilities, making it a preferred choice for many. While most feedback is positive, addressing the noted concerns could further enhance customer satisfaction and widen its appeal.

Atelier Positività

Jun 02, 2024  on Shopify

great support

AEVUM

May 30, 2024  on Shopify

Zorgverbond

May 29, 2024  on Shopify

The app works as expected and support really good. There is always a quick reply and there are few limitations.

Make Me Smile Bag

May 29, 2024  on Shopify

thanks so much for help

Gouache Bags

May 03, 2024  on Shopify

Their support replies fast, ensuring users get what they need promptly. They quickly grasps user queries, making communication smooth.

The Foot Collective US

Apr 29, 2024  on Shopify

We love this app! The functionality allows us to show customers the right products at the right moments to have the best chances of increasing conversion rate and AOV. The support team are also excellent - they are quick to respond and very helpful.

The Foot Collective

Apr 26, 2024  on Shopify

Great app & functionality - customer service is top quality too! Quick and reliable support.

Vivant Garde

Apr 25, 2024  on Shopify

The technical is very responsive and the app is great.

TURBRO

Apr 24, 2024  on Shopify

cas:pace

Apr 24, 2024  on Shopify

Super supportive! Highly credit to Nadeem for in-time and prompt support, everyone should use the app!

Boomerang RC Jets

Apr 23, 2024  on Shopify

This app is great with many features for upsell/cross sell. Support is great and fast. Give it a try, You wont be disappointed.

Kalm NOW

Apr 22, 2024  on Shopify

I had some issues positioning some widgets and Athira helped me and she provide the codes to help me. The customer service is Five Stars and the Helped and the App so far I LOVE it.

Babymoov ES

Apr 22, 2024  on Shopify

Perfect app and good assistance

ICECASA

Apr 20, 2024  on Shopify

service is nice

Eukanuba

Apr 16, 2024  on Shopify

GABI LÉA

Apr 13, 2024  on Shopify

Babymoov UK

Apr 10, 2024  on Shopify

Good shopify tool. Use it regularly for bundle offers. Great customer service

IOOI Select

Apr 09, 2024  on Shopify

Good, it offers what I need. The UI of the upsell pop-up is beautiful as compared to other apps. The support was very helpful and really solved my problem.

PurcPure Hair

Apr 05, 2024  on Shopify

Quick and competent support, I like the App because it's simple and easy to use.

Full Leaf Tea Company

Apr 05, 2024  on Shopify

I want to update my review, a customer support lead reached out to me with a highly professional response. I can safely say I highly recommend them now and they have assured me they are going to work on internal communication better. Thank you UFE, it's a great product, truly! ------ This app has NOT been updated to utilize app pixels for conversion tracking, essentially making it completely useless with Shopify's new Checkout Extensibility Thank You page features. Their support is abysmal, the ticket I have opened up to address this keeps getting cycled through various support employees over and over again, each asking for collaborator access from different Gmail accounts, without any solution to the issue. This is clearly something their developers should take into account, EVERY Shopify customer will have to transition over to new checkout and thank you page by end of this year and the next.

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