Reviews: UpOrder

Customer reviews: UpOrder

Reviews (581)

Overall rating

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What Merchants Think

Overall, merchants are highly satisfied with "UpOrder". The app is frequently praised for its simplicity, ease of use, and the ability to significantly improve post-purchase emails and notifications. The support team, especially individuals like Tina, receive commendations for their responsiveness and helpfulness. Many users express that "UpOrder" is a worthwhile tool for enhancing email effectiveness and customer engagement.

Key Strengths

User-friendly interface that simplifies email creation and customization.
Highly responsive and supportive customer service team.
Ability to create cohesive and on-brand emails effortlessly.
Professional and engaging email templates available.
Noticeable improvement in email open rates and customer feedback on email formats.

Common Concerns

Initial setup issues, such as image placement on certain devices, which were resolved quickly by support.

Final Thoughts

"UpOrder" is well-regarded by its users for transforming email communication and increasing customer engagement. Its strengths lie in its intuitive design and excellent customer service, making it a valuable tool for merchants looking to enhance their email strategies. Overall, it is highly recommended by those who have adopted it into their operations.

The Stitchory

Oct 19, 2023 on Shopify

Very Satisfied with this app! customer service people go above and beyond to help where needed.

Texas Standard

Sep 28, 2023 on Shopify

Jumping into UpOrder was a solid decision. It's straightforward to use, and our post-purchase email game has seriously leveled up. And speaking of leveling up, Tina from their team is awesome. If you're considering UpOrder, I'd say it's worth a shot.

Pet Honesty

Jul 12, 2023 on Shopify

I personally do not have anything negative to say about UpOrder - What I love the most is the team and how responsive they are. They have helped tremendously with any initiative we may have.

Spiritgirl

Oct 23, 2017 on Shopify

Stylish and super easy Been using for months now with now and customer support is super fast.

Taylor Ashley Boutique

Oct 02, 2016 on Shopify

LOVE Spently - makes automatic email notifications a breeze. Super user friendly!

Opelle

Aug 04, 2015 on Shopify

Spently is a fantastic app for creating slick emails in a few clicks. After having tried a few different applications to mixed reviews, Spently is by far the most user-friendly and adaptable. We created cohesive branded emails that matched our theme to replace all of Shopify's default mailings in an afternoon. The standard templates are easy to use on their own, but the format also allows for extra customisations too with just a bit of basic coding. Best of all, Spently covers everything so you have a cohesive feel across the board. Overall we're very happy and would definitely recommend this app..

Mezel Mods

Jul 29, 2015 on Shopify

I LOVE what I can do with this app- turning those boring email notifications into something customers open, laugh and enjoy (hence building a relationship)! Fantastic app- easy to use.

Bannor Toys

Jun 10, 2015 on Shopify

Amazing! Emails look so much more professional and engaging. Easy to use, great feedback from our customers. Awesome support from app.

LAYOP Clothing Company

Dec 01, 2014 on Shopify

We recently started using Spently for our email campaigns and have had excellent results. Our open rate is much higher than the industry norm and we've received great feedback about our email format. Glad we found this app!!

B-Unlimited | Store

Jan 30, 2014 on Shopify

Great app! Turned our boring auto emails into gorgeous useful receipts for our customers in less than one afternoon of work. At first there were issues with our image showing up in the banner space correctly on different devices/browsers but quick responses and fast service fixed that quickly. Thus far Spently has been a set it and forget it app which is nice. Graphic Design | Water-Base Screen Printing www.b-unlimited.com