Customer reviews: Free gift | UpCart

<h3>What Merchants Think</h3> <p>"Free gift | UpCart" receives generally positive feedback from its users. Merchants appreciate its ability to drive sales through effective free gift promotions while praising its ease of installation and user-friendly interface. However, some users have encountered technical issues and mixed experiences with customer support.</p> <h3>Key Strengths</h3> <ul> <li>Boosts average order value effectively with free gift promotions.</li> <li>User-friendly and easy to install, with no significant problems over long-term use.</li> <li>Positive experiences with customer support, notably quick issue resolution.</li> <li>Offers a free plan that meets the needs of many merchants.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Compatibility issues with other store discount applications.</li> <li>Technical problems such as the app not being unloadable or accessible at times.</li> <li>Inconsistent communication from support, with reports of delayed responses.</li> <li>Residual code remains post-uninstallation, affecting store performance.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Free gift | UpCart" is a valuable tool for merchants seeking to enhance their promotional strategies through free gifts. While it excels in ease of use and boosting sales, some technical hurdles and support inconsistencies can occasionally impact user experience. Despite these challenges, the app remains a strong choice for many merchants.</p>

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Reviews (26)

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What Merchants Think

"Free gift | UpCart" receives generally positive feedback from its users. Merchants appreciate its ability to drive sales through effective free gift promotions while praising its ease of installation and user-friendly interface. However, some users have encountered technical issues and mixed experiences with customer support.

Key Strengths

Boosts average order value effectively with free gift promotions.
User-friendly and easy to install, with no significant problems over long-term use.
Positive experiences with customer support, notably quick issue resolution.
Offers a free plan that meets the needs of many merchants.

Common Concerns

Compatibility issues with other store discount applications.
Technical problems such as the app not being unloadable or accessible at times.
Inconsistent communication from support, with reports of delayed responses.
Residual code remains post-uninstallation, affecting store performance.

Final Thoughts

Overall, "Free gift | UpCart" is a valuable tool for merchants seeking to enhance their promotional strategies through free gifts. While it excels in ease of use and boosting sales, some technical hurdles and support inconsistencies can occasionally impact user experience. Despite these challenges, the app remains a strong choice for many merchants.

PremierMAN

Jul 31, 2024 on Shopify

Hi Peter, since the email support is bouncing, i will send it here. I've been subscribed to Free Gift app for months in my other account But now we are moving to another shop and decided to download the app again. On the new shop the button to add the gift is not border rounded the same way it is on the older account. What can I do to make it looks equal?

The Little Market Bunch

Aug 14, 2023 on Shopify

This app works in the checkout fine, but it can not be turned off after active, when you try to turn the campaign off it just crush, the campaign cannot be turned off at all. they have fix the problem quickly no problem

miko

Jun 16, 2023 on Shopify

Very useful app better than all the other free gift app out there atm. Free plan as well been using this app for more than 6months with no issues.

Lil Bee's Bohemian

Jan 17, 2023 on Shopify

We LOVE this app, it looks and works exactly how we want it to. The app went down when it was updated and i wish there had been communication that it went down. But, I did email support and they got back to me within 24 hours and the issue was fixed soon after and we where back up and running!

by valenti™ ORGANICS

Sep 28, 2022 on Shopify

The app if great if your store offers free gifts with purchase. It's simple to use and looks good just out of the box.

The Blingspot Studio

May 06, 2022 on Shopify

Using this app for a while - helped increase my order value without any load on my checkout - plus Very good customer Support too!

Angela J. Ford | Fantasy Author

Oct 15, 2021 on Shopify

I decided to give this app a try, it was easy to install and setup. Best of all, my average order value jumped once I installed this because people want the free gift! Thanks!

HelloSkin

Aug 09, 2021 on Shopify

Great app, easy to install, works perfect, very easy communication with Peter from support, he was super helpful and kind. Highly recommend to get this app!!