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Customer reviews: Categories Uncomplicated

Develop by Zoom Buzz

Reviews (58)

Overall rating
4.7

What Merchants Think

Merchants generally appreciate "Categories Uncomplicated" for its reliability in enhancing store navigation and structuring, especially for larger collections. The app delivers on its promises, simplifying the creation and management of categories, and boasts strong customer support which many users highly value. However, there are occasional concerns regarding billing misunderstandings and functionality issues.

Key Strengths

  • Effective in organizing large numbers of categories and enhancing navigation.
  • Responsive and professional technical support, often praised for going beyond expectations.
  • Seamless integration with Shopify stores, enhancing SEO and customer navigation.
  • Customizable features and timely resolution of any bugs or issues.

Common Concerns

  • Instances of billing without prior extended use noted by some users.
  • Occasional reports of the app not functioning as expected despite adherence to guidelines.

Final Thoughts

"Categories Uncomplicated" is well-received by most merchants for its functionality and exceptional customer support. While it effectively addresses navigation and structuring challenges in Shopify stores, some users have experienced issues with billing and functionality. Despite these concerns, the app is seen as a valuable tool for enhancing the online shopping experience.

Sensory Connect ABN 87895749138

Oct 11, 2024  on Shopify

This does exactly what it says it does, and is perfect for my needs with setting up larger collections on my site.

The DDOXOO Company

Jul 28, 2024  on Shopify

When I submitted a bug, the developer quickly fixed it. This is a good, sustainable APP.

The Wool Company

Feb 13, 2024  on Shopify

Technical support is responsive, thoughtful and professional. Unusual to find app developers who are so conscientious and really do seem to put their clients' needs above their own. The app works well - does exactly what it claims - and the support is second to none. Strongly recommend this developer and app.

thewoolcompany-staging

Feb 09, 2024  on Shopify

Does exactly what it says on the tin. But more than this; the support (from Alex, the developer) has been timely, professional, considerate and quite the opposite of self-serving. It is sadly too rare to find app developers who are so conscientious and truly put their clients' needs over their own. The app works well and the support is second to none. Well done - and thank you to Zoom Buzz. The Shopify app store needs more dev like you guys.

OliviaSamuel.co.uk

Jan 23, 2024  on Shopify

Excellent follow up support from Alex. His support videos are also first class and very succinct. Categories Uncomplicated provides excellent structure to a store, especially those with large numbers of categories. Essential for ease of navigation for the customer and SEO.

Booster Club Sales

Jul 17, 2023  on Shopify

We have used Categories Uncomplicated for many years, since the beginning of our online store, without problems. Everything works perfectly. Recently, we had an issue with the front end online, and Shopify tech support identified the problem as being Categories Uncomplicated. Except it wasn't. Alex, when contacted, jumped right in to help and identified the actual problem. Even though he didn't need to since the issue had nothing to do with him or the app, he still took the time to look at our store and give me the instructions needed to solve the issue. At the risk of sounding like Bill and Ted, it was most excellent service. I highly recommend this app and company.

Beautiful Bambino

Jun 06, 2023  on Shopify

Alex was very quick to respond to support requests and was very helpful. He was able to pinpoint the issue and help us fix it quickly. Thank you very much Alex.

Reel Draggin Tackle

Feb 26, 2017  on Shopify

Outstanding application. Integration was fast and simple. I have a very large number of SKU's across multiple departments and sub-departments. This application allows my customers to navigate and find my products quickly and with ease. I highly recommend this application. Customer support has been nothing but superior. Alex has always quickly responded with sound advise and when I get stuck he very quickly resolves the issues. If I could give these guys 6 stars I would!

Madison And Hill

Apr 30, 2016  on Shopify

Outstanding Customer Service - quick and extremely helpful with assistance in installing the app to our shopify theme. Solved an important need for us with the ability to sort and show categories and subcategories in a sidebar list! Thank you and would highly recommend!!!

Dropshipdirect

Jan 29, 2016  on Shopify

Extremely talented company and committed to all of its customers. Makes Shopify category management a reality in the otherwise messy world of collections. Props!

Nutrition Education Store

Jan 18, 2016  on Shopify

This app is a life saver because it solves one of the downsides to shopify which is the lack of subcategories. Not only that but it displays a great navigation system based on the category my customers are using and it shows breadcrumbs at the top and better still the developer customized it to my site in a matter of minutes within 24 hours. THANK YOU!!!!

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