Umbrella: In‑house Warranties

Name: Umbrella: In‑house Warranties Introduction Video
Uploaded: 2025-06-17T11:36:05Z
Duration: 1 min 33 s
Description: In-house protection plans with customizable options and automated claims management.

Develop by Shopify

$24-$499

/ Month

Free plan available 7 Days Free Trial

In-house protection plans with customizable options and automated claims management.

Seamless integration

Performance tracking

Automated claims management

Ai fraud detection

Customizable protection plans

Embedded customer portal

About Umbrella: In‑house Warranties

Launched Jun 15, 2025

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Umbrella enables merchants to sell and manage extended warranties and protection plans 100% in house

Easily upsell & manage unlimited "AppleCare style" protection plans, 100% in-house. Create custom plans and display them automatically on product pages, cart, checkout, and post-purchase, with a natively integrated claim form linked to your customers order history. No more third-party warranty providers eating into your margins or taking your customer data. Umbrella powers white-labelled protection plans, automated claims, and customer self-service—all with your own rules, rates, and policies.

Create unlimited protection plans and automatically promote them in your store
Easily sell warranties through your product, cart, checkout and thank you pages
Provide a native customer experience with a seamlessly embedded customer portal
Review & approve claims, or auto-approve eligible claims with AI fraud detection
Track program performance & optimize premiums via detailed reporting & analytics

Pros

Enables merchants to sell and manage in-house protection plans, allowing for complete control over policies and margins.
Customization options for plans and auto-display on various stages: product pages, cart, checkout, and post-purchase.
Integrates a native claim form into the customer order history, enhancing customer experience.
Eliminates the need for third-party warranty providers, protecting customer data and improving profit margins.
Facilitates automated claims management and customer self-service, improving operational efficiency.
Allows unlimited protection plans creation and easy promotion within the store environment.
Offers AI-driven fraud detection for claims management, reducing the risk of fraudulent claims.
Provides AI-powered reports and analytics to track program performance and optimize premiums.

Cons

May require a learning curve for merchants unfamiliar with setting up in-house warranty systems.
Initial setup and customization could be time-consuming depending on merchant requirements.
AI systems might occasionally misjudge claims, requiring human intervention.
Self-service claim portals require robust customer support in the event of technical issues.

Top Helpful Reviews

invisaWear®

Nov 10, 2025 on Shopify

Love the app so far, and it is a great added revenue stream for us. Customer service team was super helpful with onboarding and very responsive.

Unicorne Beads

Sep 02, 2025 on Shopify

Umbrella has been great for us. The ability to customize warranties by product or collection is a huge plus. Our customers like having the option and it has actually turned into a solid revenue stream for us. Easy to set up, simple to manage, and truly adds value.

Purpose Built Optics

Jul 31, 2025 on Shopify

After trying a few other options to offer a protection plan to our customers, I found Umbrella. The product is very clean and easy to use. Best of all is their customer support. It is top tier! I don't generally do reviews, but this product is well deserving. Good Luck Umbrella team and thanks for the help!

Empire Smokes

Jul 18, 2025 on Shopify

I rarely leave app reviews, but this one has been such a game changer. Our store was previously using Mulberry for warranty coverage, but we wanted more control of coverage specifics and managing claims. Our customers were not to fond of having to submit claims through a 3rd party company. We then tried Webkul as a self-managed solution. The app technically worked, but not without bugs and a frustrating back and forth with their support. We then came across this app and were hesitant at first since it is a newer app. I reached out to Umbrella's support team and was connected with Feliks, who was a huge help! He walked us through everything and helped us get setup properly. We have been using this app for a week now and it is exactly what we were looking for. We can now fully customize warranties for each product or collection and manage claims internally. If you are in a similar position, reach out to the Umbrella Support and ask for Feliks, he is the man!

DankStop

Jul 01, 2025 on Shopify

This app is exactly what we've been looking for. The setup is easy, it only took a few mins to create our first extended warranty plan. The ability to customize multiple protection plans based on different categories is great. We're still A/B testing to measure conversion impact but so far the results are really promising and I expect it to give us a nice increase in revenue.

Umbrella: In‑house Warranties

About Umbrella: In‑house Warranties

Built by Shopify

Related Categories

Zotabox Social Sharing Buttons

Introduction Video

Description

Umbrella enables merchants to sell and manage extended warranties and protection plans 100% in house

Pros

Cons

Top Helpful Reviews

invisaWear®

Unicorne Beads

Purpose Built Optics

Empire Smokes

DankStop

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