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Customer reviews: Ultimate Upsell & Cross‑Sell

Develop by Shopify

Reviews (25)

Overall rating
4.1

What Merchants Think

Merchants have expressed overall satisfaction with "Ultimate Upsell & Cross‑Sell", highlighting its effectiveness in increasing average order value through upsell and cross-sell features. They appreciate the flexibility and customization options provided by the app, alongside the exceptional customer support team.

Key Strengths

  • Responsive and effective customer support
  • Integration with ReCharge and broad compatibility
  • Easy to set up and use for increasing sales
  • Flexibility in creating upsells in various formats
  • Ability to trigger offers based on specific actions like add-to-cart
  • Customizable with basic CSS for tailored appearance

Common Concerns

  • Potential usability issues with popup visibility (e.g., black backgrounds)
  • Importance of carefully reading and testing communications before publishing

Final Thoughts

"Ultimate Upsell & Cross‑Sell" is well-received as a powerful tool for enhancing sales through strategic upselling and cross-selling. Merchants value its ease of use, comprehensive features, and outstanding support, making it a preferred choice for elevating e-commerce operations.

The Personal Barber

Nov 27, 2018  on Shopify

Used this app for a number of months now and never been very pleased with it. The main issue is that the pop up is soooo slow to load so customer's have already moved on before it comes up. Also there's lots of issues with it not working if you try to include it in-theme. Particularly at checkout it didn't work at all And the analytics don't track well. It regularly counts purchases where none have occurred and there's no real analytics dashboard so you can't go in and scrutinise how well it's doing

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