Reviews: Ultimate GDPR EU Cookie Banner

Customer reviews: Ultimate GDPR EU Cookie Banner

Reviews (270)

Overall rating

4.7

5

23
4

1
3
2
1

4

What Merchants Think

The "Ultimate GDPR EU Cookie Banner" app receives mixed feedback from merchants. Many appreciate its simplicity and ease of use, along with positive experiences with customer support. However, some users report technical issues, particularly regarding compatibility and geolocation settings, and express dissatisfaction with customer service responses.

Key Strengths

Simple and easy to use
Fast and effective customer support, with specific praise for support staff like Maria
Quick and easy installation
Free to use

Common Concerns

Technical issues with geolocation
Incompatibility with certain themes
Problems with customer support responsiveness
Concerns about GDPR compliance due to Google Fonts inclusion

Final Thoughts

Overall, the "Ultimate GDPR EU Cookie Banner" app is well-received for its simplicity and user-friendly interface, making it a worthy choice for those seeking straightforward cookie compliance. However, merchants considering this app should be mindful of potential compatibility issues and varied experiences with customer support.

NuVibe Cushions

Feb 16, 2025 on Shopify

Using this app caused our store to have skewed reporting results which we spent a lot of money and time investigating. I'd be careful.

TARTA GELATINA

Jan 16, 2025 on Shopify

The app does not work anymore, I contacted customer service twice and never replied :( so sad because it used to work for us. Apparently it's an issue with geolocation, because I've set it to display on EU countries only, but it doesn't show. If I make it available everywhere, it does work.

Vdlnd Ede

Oct 22, 2024 on Shopify

Je lui donnerais une note de 5 étoiles sur 5. Mon expérience personnelle avec cette application et un support technique réactif est toujours un point positif.

Hanky Uokeefe

Oct 09, 2024 on Shopify

Cookie Banner. Je lui donnerais une note de 5 étoiles sur 5, does what you are looking for and doesn't try to sell you anything else.

Maskia

Feb 28, 2024 on Shopify

Le support de Ultimate GDPR EU Cookie Banner a été très efficace. Particulièrement Maria qui a résolu mon problème d'affichage de l'application dans ma boutique très rapidement en me montrant par image le processus à suivre. Merci Maria pour ton aide.

Bleep

Jan 18, 2024 on Shopify

Support was completely useless. Spoke to Maria after I had issues with the banner only working intermittently on my Gecko 6 theme (very well known theme). Without even asking me for any technical information to debug the problem (which I can now prove is on their end), she basically told me the equivalent of "turn it off and on again" (which obviously didn't work) then gave up after 30 seconds and said it's not compatible. I am extremely unhappy with this plugin. Does not do what it states and support is REALLY bad.