txted ai — Agentic Inbox

Develop by Shopify

$29.99-$399

/ Month

Free plan available

Sell and support via SMS/WhatsApp with Shopify store integration.

About txted ai — Agentic Inbox

Launched Jan 29, 2026

Built by Shopify

Address

114 W. 17th Street, New York, NY, 10011, US

Website Support Portal Privacy policy Tutorial FAQ Document

Description

One thread for customers—from questions to checkout to support

txted ai helps Shopify merchants sell and support customers across a continuous SMS and WhatsApp conversation. The app uses Shopify store data to answer product questions, share policies, and provide shipping and order updates in real time. It guides customers to relevant products and variants, adds items to cart, and sends checkout links in chat. For post-purchase support, txted ai collects issue details and routes conversations to your team when human help is needed.

Answer product questions with up to date catalog, pricing, and shipping details
Recommend relevant products, variants, and add-ons based on customer preferences
Add items to cart and send checkout links in chat using storefront inventory
Create support tickets from messages and route issue details to your team
Maintain customer context across sales and support so shoppers never repeat them