Merchants have mixed feelings about the "eBay Integration ‑ Tuecus" app. Many users appreciate the app for its intuitive interface, streamlined operations, and impactful customer insights that enhance sales and retention. However, some users experience significant challenges, particularly with the app's current development stage and specific functionality issues.
Key Strengths
User-friendly interface with easy setup, even for those without programming knowledge.
Seamless real-time synchronization between Shopify and eBay, preventing overselling or inaccurate stock levels.
Efficient bulk listing features saving time for merchants.
Customizable listings allowing for tailored marketing on eBay.
Responsive and knowledgeable customer support team.
Impactful analytics and customer insights enhancing sales and retention.
Common Concerns
Some users report that the app is in a beta phase and not fully ready for paid use.
Issues with functionality, including problems with importing orders and customer data handling.
Criticism regarding the reliability of the customer service and communication difficulties.
Concerns about the app's readiness for listing products on eBay.
Cumbersome product mapping process without a search feature.
Final Thoughts
Overall, "eBay Integration ‑ Tuecus" offers promising features that can significantly benefit Shopify merchants looking to expand into eBay sales. While many users acknowledge the app's positive impact on their operations, the ongoing developmental challenges and reported functionality issues suggest caution for potential users. The app's strong support team and potential make it a worthwhile consideration for online sellers, especially if upcoming updates address the highlighted concerns.
JCS Shop UK
Dec 28, 2022
on
Shopify
I would not even give this app 1 star. Bluntly, it does not work. It is not fit for purpose. You can not list anything on eBay using this app, you can not even navigate the app itself. Customer services just fob you off,expecting you to believe the issues will be resolved in 24 hours time when they're the same issues from the review in October 2021. Wish I had listened to this review before installing as it is a colossal waste of time and a colossal waste of money!
Woodchucks Wood
Oct 23, 2021
on
Shopify
Sorry, but this app is not ready. It shouldn't be in the app store.
All I tried to do was import orders, and the problems started right away.... 1. You cannot import an eBay order, without mapping the eBay item to a Shopify item. I'm not after any inventory control. I just want to print postage for my eBay items, and have my metrics updated. 2. After importing, it did not import any customer data. It put all customer data into the Shipping address. 3. It added no eBay data to the Shopify notes field, nor did it add any tags. Not even the eBay order ID. Nothing. Good luck trying to find an ebay order in Shopify, down the road. 4. When mapping products, you have to find the proper Shopify product, page by page. No search. Unreal. 5. Tech support was very responsive. All tech support was from India. Communication was NOT easy. Sure glad they had a free plan for evaluation.
app = delete