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Customer reviews: Try with Mirra Before You Buy

Develop by Try with Mirra

Reviews (23)

Overall rating
5

What Merchants Think

The app "Try with Mirra Before You Buy" has been overwhelmingly well-received by merchants looking to provide a risk-free shopping experience for their customers. Businesses have highlighted the seamless integration and outstanding customer service, which has been pivotal in addressing challenges such as high-ticket item purchases and sizing concerns. Merchants are particularly pleased with the app's capacity to boost average order values (AOV) and attract new customers, often noting significant improvements in conversion rates and customer satisfaction.

Key Strengths

  • Seamless integration with online stores, requiring minimal setup time.
  • Outstanding customer service and support, with special mentions for team members like Shannon and Pete.
  • Increased customer confidence, leading to higher average order values and conversion rates.
  • Effective in encouraging first-time purchases by mitigating risks involved in online shopping.
  • Availability of ready-to-use marketing collateral and guides for easy promotion.

Common Concerns

  • Occasional need to follow up on returns and final payments, although these are generally managed efficiently by the Mirra team.
  • Some merchants noted the importance of having proactive communication to prevent return-related issues, albeit these incidents were rare.

Final Thoughts

"Try with Mirra Before You Buy" stands out as a highly effective tool for online merchants aiming to enhance the shopping experience and build customer trust. With its ease of use, exceptional support team, and proven ability to increase customer engagement and sales, the app comes highly recommended for any e-commerce business, particularly those dealing with high-ticket items or sizing concerns. It is lauded for transforming traditional e-commerce into a more personalized, customer-friendly experience.

SHADE

Oct 03, 2023  on Shopify

Try With Mirra has been amazing. The team are extremely helpful and friendly and made the whole set up process super easy! They have been really fast at replying to any questions I have and happy to help me in any way they can! The feature is amazing, we have had really strong positive feedback from our customers and our OAV and conversion rates are increasing since the install just a few weeks ago. It really is a must have for all ecom brands in the fashion industry and I can see it becoming a “norm” in the future, putting it right up there with AfterPay!

Reecy

Aug 30, 2023  on Shopify

The whole process with onboarding to customer experience with Try with Mirra has been incredible. The level of support provided not only to my brand but also customers is so impressive. The Try with Mirra service has been a game changer for my eyewear brand as trying on sunglasses is such a vital component of deciding on a purchase.

Childe Eyewear

Aug 03, 2023  on Shopify

Our use of the Try with Mirra Try Before You Buy app for our business has been nothing short of exceptional. It has redefined the way we sell our sunglasses online. I am genuinely impressed with the convenience and support that this app and its developers offer, making it an absolute must-have for any fashion-forward businesses seeking to provide a confident shopping experience for their customers.

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