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Trustway: Package Protection logo

Trustway: Package Protection

Develop by Trustway
Free plan available

Package protection upsell for peace-of-mind shipping coverage

Package protection
Customer service
Simplified claims
Full refunds
1 Reviews
8.2

About Trustway: Package Protection

Launched Aug 29, 2024

Categories

Built by Trustway

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Description

Drive Growth with Trusted Package Protection.

At Trustway, we're dedicated to enhancing relations between online retailers and consumers with exceptional package protection services. Our mission is to ensure peace of mind by safeguarding packages from loss, theft, or damage during transit. We simplify customer service, reduce wait times, and save money for retailers and shoppers. Our goal is to ease companies' customer service demands, enabling executives to focus on strategic growth and business development.

At Trustway, we're dedicated to enhancing relations between online retailers and consumers with exceptional package protection services. Our mission is to ensure peace of mind by safeguarding packages from loss, theft, or damage during transit. We simplify customer service, reduce wait times, and save money for retailers and shoppers. Our goal is to ease companies' customer service demands, enabling executives to focus on strategic growth and business development. more
  • Improved customer experience and service, leading to expanding client retention
  • Simplified claim process, shortened wait times and full product refunds
  • Increase retailers Average Order Value (AOV) and profit margins
  • Optimizing company resources by alleviating customer service requirements

Pros

  • Enhanced relations between online retailers and consumers
  • Exceptional package protection from loss, theft, or damage during transit
  • Simplification of customer service processes
  • Reduction in wait times for claim processing
  • Full product refunds for consumers
  • Savings for both retailers and shoppers
  • Improved customer experience and service
  • Increased Average Order Value (AOV) and profit margins for retailers
  • Optimization of company resources
  • Enables executives to focus on strategic growth and business development

Cons

  • Possible additional costs for retailers to implement the package protection service
  • Dependent on accurate tracking and reliable shipping carriers
  • Not a replacement for improving internal shipping and handling practices
  • Potential misunderstandings or misuse of the package protection terms

Top Helpful Reviews

ANAX

Oct 28, 2024  on Shopify

Highly recommended Trustway package protection services as they have lived up to their disclaimer. I have saved more money and earned more money using this feature. Customers are using the widget at checkout frequently.

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