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Customer reviews: TrustShop: Product Reviews

Develop by TrustShop

Reviews (362)

Overall rating
4.8

What Merchants Think

The general consensus among merchants using "TrustShop: Product Reviews" is overwhelmingly positive. Merchants appreciate its seamless integration with Shopify, user-friendly interface, and the impactful customer service provided by the support team. This app is credited with bolstering customer trust, enhancing conversions, and being an invaluable tool in managing feedback effectively. Many users express a high level of satisfaction and strong recommendations for other Shopify store owners.

Key Strengths

  • User-friendly interface and easy setup
  • Excellent and responsive customer support
  • Seamless integration with Shopify stores
  • Ability to collect, filter, and display customer reviews easily
  • Customizable to match store aesthetics
  • Free version with robust features offering great value
  • Positive impact on customer trust and conversion rates

Common Concerns

  • Some features are not yet fully functional or require further development
  • Lack of language customization options for emails and certain interfaces
  • Concerns about feature availability with a possible introduction of a paid version
  • Technical issues experienced during installation by some users
  • Limited customization in certain areas like text color options

Final Thoughts

"TrustShop: Product Reviews" is highly praised for its ease of use, supportive customer service, and ability to increase trust and conversions on Shopify stores. Despite some minor technical limitations and language customization issues, the app is considered an excellent choice for online merchants looking to streamline their review management process and enhance their store's reputation. The dedication of the support team in resolving issues and implementing user feedback is frequently highlighted, contributing to the app's favorable reception and recommendation.

Essential Life

Apr 09, 2024  on Shopify

very good customer support and very good management ,,, highly recommened

Ground Cover Solutions Ltd

Apr 07, 2024  on Shopify

Great app that works well with my store. I had to make contact to help with putting a star rating summary at the top of the product page and I was emailed back very quickly with some code that I could apply. Highly recommended

Luchyscloset

Apr 07, 2024  on Shopify

I LOVE

SOLÁ

Apr 04, 2024  on Shopify

very use to use and install

E-Marketing DZ

Apr 03, 2024  on Shopify

ALViN

Apr 03, 2024  on Shopify

good

SMAVtronics

Apr 02, 2024  on Shopify

5 star App and on top 5 start support. Every change request help provided to customize for our store. Thanks a lot. Recommended.

WCB shopping center

Apr 01, 2024  on Shopify

Riviera Mare

Mar 23, 2024  on Shopify

Very helpfull

Flick Online

Mar 23, 2024  on Shopify

O.TWO.O

Mar 20, 2024  on Shopify

good app

My Need Mart

Mar 20, 2024  on Shopify

ABK grooming

Mar 19, 2024  on Shopify

The TrustShop Product Review Shopify app is simple to use and extremely helpful. The technical support team is outstanding, and the app's interface is cool and easy to apply, all without any charges. 100% Useful App - 100% Recommended.

e-store

Mar 18, 2024  on Shopify

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Sarah Beth Jewellers

Mar 08, 2024  on Shopify

So far, so good, have only just installed it as my previous review app was going to stop working. I have managed to easily import all my previous reviews.

Luxurelle

Mar 01, 2024  on Shopify

Very nice app with a great layout and functionalities. Pretty much all you need. I've provided feedback to Jenny from support regarding missing text customization options and she and her team worked my feedback through in just a few days. Very well done!

TheGlassyLass

Feb 29, 2024  on Shopify

Brand new to Shopify and found this ratings app. Had a tiny issue with the setup. Most likely our fault. No matter, support had our issue resolved in a matter of hours. Big thank you Jenny for all the help!

Drobe Store

Feb 13, 2024  on Shopify

There support and the app was excellent with lot of features. Most apps with same features our paid.

Online Stall

Jan 26, 2024  on Shopify

Amazing, I don t have words. I definitely recommend it

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