Reviews: TrustReviews: Product Reviews

Customer reviews: TrustReviews: Product Reviews

Reviews (871)

Overall rating

4.9

5

185
4

1
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2
1

2

What Merchants Think

Merchants express high satisfaction with "TrustReviews: Product Reviews," frequently highlighting its ease of use and the remarkable customer service. They appreciate how the app facilitates the import and management of reviews, contributing positively to their website's credibility and sales performance. The support team receives consistent praise for their quick and effective assistance, helping users with setup and resolving issues promptly.

Key Strengths

Exceptional customer service with fast response times and effective problem-solving.
Easy integration and setup of review widgets on store websites.
Comprehensive feature set, including importing reviews from platforms like Amazon.
User-friendly interface with customizable options to display reviews effectively.
Positive impact on site credibility and sales performance.

Common Concerns

Occasional setup difficulties for non-technical users, although support is readily available.
One report of concerns regarding encouraged manipulation of reviews, affecting perceived authenticity.
Residual elements on the website post-uninstallation, such as star ratings remaining visible.

Final Thoughts

Overall, "TrustReviews: Product Reviews" is regarded as an excellent tool for enhancing customer engagement through reviews. Its intuitive design and outstanding support team greatly enhance the user experience, making it a recommended choice for merchants seeking to boost customer trust and site functionality. Despite minor concerns, the app's benefits and affordability make it a popular option among users.

GYM BOD

May 27, 2024 on Shopify

Works amazing! I use the free plan and its great

Boundry

May 27, 2024 on Shopify

Great app, worked great out of the box. Awesome support!

G-Daddy Baits

May 06, 2024 on Shopify

The TrustReview star jumped in FAST and got my store setup. It replaced another review app that my customers complained about not working. Happy Happy here!

Arm's Reach Concepts

May 01, 2024 on Shopify

I just added TrustReviews to my Shopify store. The customer service was very helpful getting all of my reviews from another app transferred over to the new TrustReview app and getting the widget up and running on our site. Everything looks great on our site and is working well. I really like the layout of the reviews on our website.

Pet-ticular Petz

Apr 30, 2024 on Shopify

The Kitchen Pantry

Apr 30, 2024 on Shopify

My old Shopify Reviews is now retired. I wasn't sure which Product Review app to go with and after researching for a while, I chose TrustReviews and very happy I did. I needed help setting up the app. Ebrahim helped me out right away through their Chat option and within 5 minutes we were up & running. Just outstanding customer service!! I would highly recommend this App for their reasonable price (they have a Free Plan), ease of use and above all their outstanding customer service!! Thanks again..... TheKitchenPantry.com

TORICA by Lensme

Apr 30, 2024 on Shopify

The free plan has a lot of features, it's affordable, and the support team is responsive and proactive in resolving issues. I recommend this app!

Personal Alarms Australia

Apr 30, 2024 on Shopify

Mons Peak IX

Apr 30, 2024 on Shopify

Totally awesome App and super super support - Shahroz got us going within no time and no lengthy waits and no compromise ! Product works great and looks great! Top notch App and Service - HIGHLY RECOMMENDED Mons Peak IX

LaSource

Apr 29, 2024 on Shopify

Best customer service. No wait for direct contact and solved my problem so quickly! Highly recommend. The reviews look great on our site!

VodkaVault

Apr 29, 2024 on Shopify

Trust Reviews was great. I was not able to see the reviews on my product page and via the chat they helped me resolve the issue within a few minutes.

Damplen

Apr 29, 2024 on Shopify

This app is great! Support is great and it's not quite as pricey as loox which is great.

New Heart Treasures

Apr 29, 2024 on Shopify

Mitchell's Soup Company

Apr 24, 2024 on Shopify

Great Customer Support. Extremely helpful and quick to respond. Not to mention, the UI looks great!

My Store

Apr 24, 2024 on Shopify

service client toujours au top pour vous aidez quand vous en avez besoin, merci je recommande

Inside Living Hong Kong

Apr 23, 2024 on Shopify

Very quick and helpful support team. We're glad we chose this app for our reviews. All the best!

Canario

Apr 23, 2024 on Shopify

I reached out to the customer service to add review widgets to my store and they were very responsive and helped me out solve my issue faster. Good service

Galacti Goods

Apr 23, 2024 on Shopify

Great app and amazing human support!

The Postbox

Apr 23, 2024 on Shopify

Good experience with the team! We've just downloaded the app as we migrate to a new 2.0 theme and layout. The response from the team has been very fast, and efficient. Look forward. Thanks again.

ABS

Apr 22, 2024 on Shopify

Great, knowledgeable staff and amazing products!