Funktioniert hinten und vorn nicht.

Den fungere slet ikke, og kan ikke forbinde os til trustpilot, har prøvet 10 gange nu, og deres support vender ikke tilbage, min mening generelt om trustpilot er ret negativ og dette gør det bestemt ikke bedre.

Very bad experience, they installed badges on the homepage without my permission, community Q&A couldn't find removal measures, so called customer service just disappeared, will never use again!

Fake/Non-genuine reviews run rife on Trustpilot. And they do nothing about it to protect businesses. We have 1 star reviews about trainers, we don't even sell trainers... However Trustpilot will not investigate these issues, they allow you to flag, but will just give a generic template response. It's a shame that the site holds such buyer trust because when you start to look at the detail it's clear to see that it has real issues with fake reviews/ bots. Looking forward to another textbook generic response to follow this below.

Incredibly unethical/immoral pricing -- completely useless for small businesses. No matter which way they spin it, $259/month to have the BASIC ability to show your score, is insanity. Used to have a free widget that displayed score, which they removed. They try justifying their prices by the 'features', which a majority of users likely don't want nor care for. Switched to making use of Google Reviews -- a free way to display your review score. I'd be happy to switch back to TrustPilot and edit this review, if their practises became more consumer friendly.

Doesn't worth it , My customers were invited from the app to give a review after they had an order, Trustpilot removed their feedback ...... totally useless and they are asking from the customer invoices LOL Your app invited them to review their didn't come from nowhere . Go check your APP if the order it legit as they got invited from your app.

App not working. Shows blank screen after connecting to Trustpilot account.

Beware of them, teh app ite self is good. code wise, but their business practices are horrendous. they will jack up the price 10X the following year. also eventhough I unsitalled the app some how they are still connected to my store

A complete nightmare. 1) they change your language without consent, no matter what I do, won't get fixed 2) the widget settings doesn't work 3) after initial setup I'm completely locked out of the app, can't get back in no matter what I do 4) customer service completely useless with robotic response and absolutely resolved nothing 5) finally i decided to uninstall and get out of this hell, for 2 weeks i still receive emails from this crap app asking for reviews. They can't (or won't) stop accessing my shop database. At this point i consider them violating GDPR for unauthorized access to my customer's data. Never install this lowsy app if you don't want to go through this nightmare. They are super expensive too, 199 a month for this service? Seriously?

what is the worth of app if widgets aren't working !

Widgets no longer work and nothing can be clicked on the page whilst in edit mode. Extremely buggy and would not recommend.