Nous ne recommandons pas, il sont mauvais, cette application n'a aucune valeur ajouté

App maakt geen verbinding tussen shopify en trustpilot.

Initially loved this, however they have updated the app and in order to use any of their review widgets you must pay their minimum fee of £250 per month. Just to reiterate, in order to show customer reviews (which are not owned by TrustPilot) you must pay TrustPilot £250 per month alongside being forced to sign up to their platform and signing over your business details, in order to show the public owned reviews that YOUR customers have left. Combine this with the daily chasing emails you recieve from Account Managers to sign you up to this service, it feels very bait and switch. I am frustrated as I will now have to migrate all my reviews to another platform.

Is this some kind of joke? The pricing plans, especially when considering the amount of spam/fake reviews that run rife on Trustpilot, are completely ridiculous. I was hoping that the free plan would just cover a limited number of reviews and perhaps at least 1-2 basic widgets just so small businesses can 'get off the ground' and then I would upgrade once orders start coming in, but NO. You have to pay straight away to use anything at all. If they charged a small fee per order/review sent, that would make more sense, but as it stands, it's just a complete rip-off. I hesitate to use the word "scam", but this is coming awfully close. I just uninstalled after 10 mins, and found another MUCH better alternative with a fair pricing structure.

If I could give them 0 stars, I would. We have not been able to see the TrustPilot reviews on our site for over 3 months. It takes them 2 weeks to answer an email, and then it is to ask for the same information that I have already sent. When I finally was able to chat with someone who could see that I was telling the truth about what was going on, they quickly said they would get it to the engineering team. That was 3 weeks ago. And yet, they are very quick at collecting their money. DO NOT GET THIS APP. The customer service is horrible. The support team appears to be non-existent. This app was suggested to us by our CRO Team. We should have investigated the app before we allowed it to be added. It's been a disaster. At least we kept Judge.me. We are happy with them.

They are not capable to detect and delete spam reviews, they are not capable of detecting competitors lying about their reviews on their website with the help of trustpilot widget, do not ever think paying them 170 eur a month for nothing.

Very frustrating software, they paywall you reviews if you need to export them for any issues. The limitations compared to other review apps are so apparent if you just check out a few competitors. Few options and unhelpful support. On top of that I get random sales agents calling me trying to sell me their service every month. Terrible highly do not recommend.

Installieren einen Banner auf der Seite. Danach ist der nicht weg zu bekommen. Support seit wochen keine Antwort

Funktioniert hinten und vorn nicht.

Den fungere slet ikke, og kan ikke forbinde os til trustpilot, har prøvet 10 gange nu, og deres support vender ikke tilbage, min mening generelt om trustpilot er ret negativ og dette gør det bestemt ikke bedre.

Very bad experience, they installed badges on the homepage without my permission, community Q&A couldn't find removal measures, so called customer service just disappeared, will never use again!

Fake/Non-genuine reviews run rife on Trustpilot. And they do nothing about it to protect businesses. We have 1 star reviews about trainers, we don't even sell trainers... However Trustpilot will not investigate these issues, they allow you to flag, but will just give a generic template response. It's a shame that the site holds such buyer trust because when you start to look at the detail it's clear to see that it has real issues with fake reviews/ bots. Looking forward to another textbook generic response to follow this below.

Incredibly unethical/immoral pricing -- completely useless for small businesses. No matter which way they spin it, $259/month to have the BASIC ability to show your score, is insanity. Used to have a free widget that displayed score, which they removed. They try justifying their prices by the 'features', which a majority of users likely don't want nor care for. Switched to making use of Google Reviews -- a free way to display your review score. I'd be happy to switch back to TrustPilot and edit this review, if their practises became more consumer friendly.

Doesn't worth it , My customers were invited from the app to give a review after they had an order, Trustpilot removed their feedback ...... totally useless and they are asking from the customer invoices LOL Your app invited them to review their didn't come from nowhere . Go check your APP if the order it legit as they got invited from your app.

App not working. Shows blank screen after connecting to Trustpilot account.

Beware of them, teh app ite self is good. code wise, but their business practices are horrendous. they will jack up the price 10X the following year. also eventhough I unsitalled the app some how they are still connected to my store

A complete nightmare. 1) they change your language without consent, no matter what I do, won't get fixed 2) the widget settings doesn't work 3) after initial setup I'm completely locked out of the app, can't get back in no matter what I do 4) customer service completely useless with robotic response and absolutely resolved nothing 5) finally i decided to uninstall and get out of this hell, for 2 weeks i still receive emails from this crap app asking for reviews. They can't (or won't) stop accessing my shop database. At this point i consider them violating GDPR for unauthorized access to my customer's data. Never install this lowsy app if you don't want to go through this nightmare. They are super expensive too, 199 a month for this service? Seriously?

what is the worth of app if widgets aren't working !

Widgets no longer work and nothing can be clicked on the page whilst in edit mode. Extremely buggy and would not recommend.