Trustify App Review: Features, Pros & Cons for Shopify

Customer reviews: Trustify: Review & Testimonial

Trustify is a Shopify app designed to build customer trust through verified reviews, badges, and social proof. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their store.

Reviews (841)

Overall rating

4.9

5

374
4

12
3
2

1
1

5

What Merchants Think

Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review & Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.

Key Strengths

Excellent customer support team known for quick and effective problem-solving.
User-friendly interface that simplifies the process of collecting and displaying reviews.
Customizable options that allow merchants to tailor the app to match their store’s design.
Seamless integration with Shopify and other platforms like Amazon and Etsy.
Reasonable pricing plans that offer great value for the features provided.

Common Concerns

Initial setup can be confusing for some users, requiring assistance from the support team.
Free plan offers limited features and customization options, encouraging upgrades to paid plans.
Occasional technical issues such as errors or problems with manual import.

Final Thoughts

"Trustify: Review & Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.

The Kiddy Collection

Nov 05, 2024 on Shopify

Really usefull

Akaristreet

Nov 05, 2024 on Shopify

helpful and friendly

L.F.N

Nov 05, 2024 on Shopify

Got much help from cam and the app its self its great.

Lyra Cosmetics

Nov 05, 2024 on Shopify

Super support

Winxy

Nov 03, 2024 on Shopify

Great support. Samuel and the team are doing a great job! Use only this app!

coastago

Nov 03, 2024 on Shopify

Very good experience, the plugin is very versatile and the help provided by the customer service is great!

Morlaw's Square Work Products

Nov 03, 2024 on Shopify

Setting up the app can be hectic if you have an issue as I did. However, the live chat person was extremely helpful in fixing the issue. Thumbs up for the excellent service.

Glamorix

Nov 02, 2024 on Shopify

SUPER FAST RESPONSE!! A +++++

NailEssentia

Nov 02, 2024 on Shopify

Excellent support!!! :D They helped me with everything. Cam is the best!

BluRay

Nov 02, 2024 on Shopify

Loving the app so far and their customer service is great!

The Art of Sexy Living

Nov 02, 2024 on Shopify

quick response and great to work with

The Good Cause

Nov 01, 2024 on Shopify

Great app and great support. Walked me through every step of the install process and was very, very patient. I highly recommend!!! 5 Stars!!!

My Store

Oct 31, 2024 on Shopify

Great app

UniqueU

Oct 31, 2024 on Shopify

Hračky od mačky

Oct 29, 2024 on Shopify

Good communication by help center

PupHut

Oct 28, 2024 on Shopify

It works ok so far, I need more time to give more detailed feedbacks

Le Feminique

Oct 26, 2024 on Shopify

Awesome support from Niel, great customer assistance - You guys are the best and the app runs super smooth and is easy to navigate! Thanks team!

Dionaly

Oct 25, 2024 on Shopify

great app, all I need to get the best reviews experience for my costumers, and to take my store reviews to the next level, and with a great support team, your problem will be solved in minutes, pefect pricing plans, highly recommended

Gleam-Sparkle

Oct 24, 2024 on Shopify

VNSPORT

Oct 23, 2024 on Shopify

She took great care of me when I upgraded to the $12.99 plan.