Trustify App Review: Features, Pros & Cons for Shopify

Customer reviews: Trustify: Review & Testimonial

Trustify is a Shopify app designed to build customer trust through verified reviews, badges, and social proof. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their store.

Reviews (841)

Overall rating

4.9

5

374
4

12
3
2

1
1

5

What Merchants Think

Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review & Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.

Key Strengths

Excellent customer support team known for quick and effective problem-solving.
User-friendly interface that simplifies the process of collecting and displaying reviews.
Customizable options that allow merchants to tailor the app to match their store’s design.
Seamless integration with Shopify and other platforms like Amazon and Etsy.
Reasonable pricing plans that offer great value for the features provided.

Common Concerns

Initial setup can be confusing for some users, requiring assistance from the support team.
Free plan offers limited features and customization options, encouraging upgrades to paid plans.
Occasional technical issues such as errors or problems with manual import.

Final Thoughts

"Trustify: Review & Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.

DionJewel

Dec 09, 2024 on Shopify

great app an support!

Searle Love

Dec 08, 2024 on Shopify

parfait c'est tout a fait ce que je cherché

Evelisca

Dec 07, 2024 on Shopify

Excellent customer service! Thanks Tracy for your help!

Sheshinely

Dec 07, 2024 on Shopify

great great great, the customer representative is patient and hospital. She gave me a lot of help.

SS69

Dec 07, 2024 on Shopify

I have reached out to their customer support multiple times to resolve an issue, but I have not received any response. Despite several follow-ups, the lack of assistance is unacceptable. If customer service is important to you, I do not recommend this app.

JohnVsGBM

Dec 06, 2024 on Shopify

DO NOT RECOMMEND!! Spent hours setting up. Then started getting a handshake error, it uninstalled itself. lost all my reviews I imported. starting from scratch with another service!! waste of time

xoGlam

Dec 05, 2024 on Shopify

very easy to use

POPTONS

Dec 04, 2024 on Shopify

very good

Merry Mischief™

Dec 04, 2024 on Shopify

Customer service was pretty good. Joy was very chill and fun and she not only patiently helped solve the problem but she also gave me some feedback and made it lowkey kinda fun. Definitely would reccommend her

SniffSociety

Dec 02, 2024 on Shopify

Cam was great very quick to help and very responsive and resourceful

Lunaarbors

Dec 01, 2024 on Shopify

good

House Vogue

Dec 01, 2024 on Shopify

Great service, quick resolution of queries, 10 to 10

Buygood

Dec 01, 2024 on Shopify

PuroShop

Nov 30, 2024 on Shopify

Great service!

Handy Ferns

Nov 30, 2024 on Shopify

I've been using the Trustify app, and it has been a game changer for my store. It allows me to easily add reviews from multiple sources, which has greatly enhanced the credibility of my shop. Additionally, their customer support is outstanding—available whenever I need assistance. Highly recommend!

FLAUSY

Nov 29, 2024 on Shopify

Schnelle Hilfe

KEMGROSSISTEN

Nov 27, 2024 on Shopify

Superb app and great support! Looks great :)

ModeVista

Nov 27, 2024 on Shopify

one of the best apps out there in market

YourThong™

Nov 26, 2024 on Shopify

Recommend!

OxyFlow

Nov 25, 2024 on Shopify

good support