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Customer reviews: Trustify: Review & Testimonial

Trustify is a Shopify app designed to build customer trust through verified reviews, badges, and social proof. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their store.

Reviews (841)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review & Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.

Key Strengths

  • Excellent customer support team known for quick and effective problem-solving.
  • User-friendly interface that simplifies the process of collecting and displaying reviews.
  • Customizable options that allow merchants to tailor the app to match their store’s design.
  • Seamless integration with Shopify and other platforms like Amazon and Etsy.
  • Reasonable pricing plans that offer great value for the features provided.

Common Concerns

  • Initial setup can be confusing for some users, requiring assistance from the support team.
  • Free plan offers limited features and customization options, encouraging upgrades to paid plans.
  • Occasional technical issues such as errors or problems with manual import.

Final Thoughts

"Trustify: Review & Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.

Setzona

Feb 14, 2025  on Shopify

great app

Instanly Yours

Feb 14, 2025  on Shopify

Home Store Living

Feb 10, 2025  on Shopify

Very good customer service, the app gives you many different options which at first can be confusing but the team walks through it very simply with photo evidence on what to do. Nice straightforward integration.

KRRED

Feb 09, 2025  on Shopify

totally recommend this app. i had trouble with something, I contacted help center and they were quick, professional, and super helpful. They guided me step by step and fixed my issue fast. Excellent service—highly recommend! ⭐⭐⭐⭐⭐

InFormissima

Feb 06, 2025  on Shopify

Joyce attended my case , she has been fast and effective, number one honestly, she did an amazing job focusing on my problem , quickly analysed and solved!

Matcha Memoir

Feb 05, 2025  on Shopify

I've been testing the Trustify app for my website and so far it's been a super intuitive and easy app to use. The customer support team has also been great. Ben from their team was super helpful when I had some questions. I'm looking forward to using the app and it's functionalities more. The pricing for the paid versions also seem super reasonable compared to other review apps/plug ins :) Definitely recommend!

RIMAN KBeauty

Feb 04, 2025  on Shopify

Customer Service is one of the best. They are quick and helpful. I recommend this app

KLIWOO

Feb 04, 2025  on Shopify

JOY est super, mon problème pour les étoiles avis clients à été résolu très rapidement. Vraiment merci, merci !! Service client TOP !!!!!

Glorva

Feb 02, 2025  on Shopify

Future Wellness

Jan 27, 2025  on Shopify

Great app

Lets E-Bike

Jan 26, 2025  on Shopify

Joy and Tif were a great help! Immediately got the assistance I needed and my store was optimized for customers thanks to their help! They were both a pleasure to work with

Amaravelle

Jan 24, 2025  on Shopify

I received very good and quick help from Niel

Artsty

Jan 24, 2025  on Shopify

I had the pleasure of working with Tracy from Shopify, and I cannot recommend her enough! She truly went above and beyond to help me solve a problem I was facing. Her dedication and expertise were invaluable, and thanks to her, Shoffy is now among the top-rated shops in my opinion. Tracy’s professionalism and commitment to delivering outstanding service are the reasons why I’ll continue to recommend her to others. If you’re looking for someone who can deliver excellent results and exceptional support, Tracy is the one to go to!

DODO Design - Wall Art

Jan 22, 2025  on Shopify

First-class support provided by Cam - thanks so much for your assistance.

Bxmoon

Jan 20, 2025  on Shopify

The app very well and fully customizable A to Z. But sometimes is doing some problem but the support team too good. 24hours support and fixed the issue ASAP.

Mavelle

Jan 19, 2025  on Shopify

good customer service

Pañales Pingo

Jan 19, 2025  on Shopify

Excellent app and excellent support.

Amortoy

Jan 16, 2025  on Shopify

Very useful product, will continue to purchase in the future

A&A CHESS

Jan 14, 2025  on Shopify

Customer service is very responsible and issues are resolved very quickly

MystifyOfficial

Jan 14, 2025  on Shopify

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