Trustify App Review: Features, Pros & Cons for Shopify

Customer reviews: Trustify: Review & Testimonial

Trustify is a Shopify app designed to build customer trust through verified reviews, badges, and social proof. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their store.

Reviews (841)

Overall rating

4.9

5

374
4

12
3
2

1
1

5

What Merchants Think

Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review & Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.

Key Strengths

Excellent customer support team known for quick and effective problem-solving.
User-friendly interface that simplifies the process of collecting and displaying reviews.
Customizable options that allow merchants to tailor the app to match their store’s design.
Seamless integration with Shopify and other platforms like Amazon and Etsy.
Reasonable pricing plans that offer great value for the features provided.

Common Concerns

Initial setup can be confusing for some users, requiring assistance from the support team.
Free plan offers limited features and customization options, encouraging upgrades to paid plans.
Occasional technical issues such as errors or problems with manual import.

Final Thoughts

"Trustify: Review & Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.

SNIFFLS

Mar 15, 2025 on Shopify

Great tool. Great and fast support. Like it!

Outer Woods

Mar 13, 2025 on Shopify

nice service

Raseya Home

Mar 13, 2025 on Shopify

Trustify is a great app for adding reviews to my website! The free version has its limitations, but it's a solid starting point compared to other apps. Lynn was absolutely helpful throughout the setup process, making everything smooth and hassle-free. Highly recommend for anyone looking to integrate reviews easily!

Evibes Digital Marketing & Prints

Mar 13, 2025 on Shopify

I think the app is very helpful and easy to set up. I imported some of the reviews using their template. I reached out to CS since I had added the entire link of the product in the template not the "handle" as they needed it to be and CS was super prompt and helpful. I will continue using them, highly recommend the app.

Pick Packs

Mar 13, 2025 on Shopify

good service

Supodon

Mar 11, 2025 on Shopify

I am using Trustify for my store today, and I couldn't be happier! It’s incredibly easy to set up, and the customization options allow me to match the review section perfectly with my store’s theme. Collecting and displaying customer reviews has never been easier! Plus, the customer support team is responsive and always ready to help with any questions. If you're looking for a reliable and feature-rich review app for your store, this is the one! Highly recommend it!

drive buddy

Mar 10, 2025 on Shopify

good app and great service! very recommended

WildTree

Mar 07, 2025 on Shopify

Hey Buyer

Mar 04, 2025 on Shopify

The Addis Collection

Mar 03, 2025 on Shopify

AVIOT ONLINE MALL

Feb 27, 2025 on Shopify

ZENSLIVING

Feb 27, 2025 on Shopify

Fast and secure customer service experience.

deinkinderdoc

Feb 26, 2025 on Shopify

Support is very quick and helpful!! Tool is also awesome!

Reboost

Feb 25, 2025 on Shopify

very well

Rossini

Feb 22, 2025 on Shopify

My issue got solved really quickly! So quick and fast.

paawy

Feb 20, 2025 on Shopify

I got tired with paying tons of money for loo x and this is just a way better deal.

The Infinity Store

Feb 19, 2025 on Shopify

The customer support team is amazing Specifically Andy and Tracy have been really helpful and dedicated.

Lazora

Feb 18, 2025 on Shopify

Great app, easy to use and quick customer support!

Percys Tennisshop

Feb 18, 2025 on Shopify

Very helpful

XECH

Feb 17, 2025 on Shopify

Cam has been very helpful!