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Customer reviews: Trustify: Review & Testimonial

Reviews (830)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review & Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.

Key Strengths

  • Excellent customer support team known for quick and effective problem-solving.
  • User-friendly interface that simplifies the process of collecting and displaying reviews.
  • Customizable options that allow merchants to tailor the app to match their store’s design.
  • Seamless integration with Shopify and other platforms like Amazon and Etsy.
  • Reasonable pricing plans that offer great value for the features provided.

Common Concerns

  • Initial setup can be confusing for some users, requiring assistance from the support team.
  • Free plan offers limited features and customization options, encouraging upgrades to paid plans.
  • Occasional technical issues such as errors or problems with manual import.

Final Thoughts

"Trustify: Review & Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.

Avelina

Nov 18, 2024  on Shopify

Tanya was very smart & Helpful with the service :)

Jemmae

Nov 17, 2024  on Shopify

Great service!

Venaro

Nov 17, 2024  on Shopify

Customer service is very good

O'Milo

Nov 16, 2024  on Shopify

Works great. Highly adaptable. Customer service is top notch 24/7. Thank you!

Beard and Bones

Nov 16, 2024  on Shopify

abrosh

Nov 14, 2024  on Shopify

I like the app, Customer service Ben help me a lot, I highly recommended!

Claude Quebec

Nov 14, 2024  on Shopify

Great app - Tracy helped alot!

Maiker Offroad

Nov 13, 2024  on Shopify

Good

AstroGloss

Nov 13, 2024  on Shopify

Great service, and helpful

AirFanta

Nov 13, 2024  on Shopify

Elina Shop

Nov 12, 2024  on Shopify

the customer service is very responsive

irispixx.com

Nov 12, 2024  on Shopify

These people know their job, very fast customer service and a great app, I definitely recommend it

My Store

Nov 12, 2024  on Shopify

great

AdoreaRings™

Nov 11, 2024  on Shopify

Verz good and fast support. Love ittttt!!!

Beanie Zone

Nov 11, 2024  on Shopify

Another great app by omega.

Verenzia

Nov 11, 2024  on Shopify

I am beyond impressed with both the app's functionality and exceptional customer service. The features are easy to use and features that help enhance the customer review experience. What stood out to me the most was the support team responding quickly and with perfect execution to what I needed help with.

OBIVI Store

Nov 10, 2024  on Shopify

Joy was fantastic support 5/5. Attentive, patient, and resolved my issues quickly and efficiently. Friendly and professional approach made the whole experience stress-free.

Purple Dream

Nov 09, 2024  on Shopify

Great customer service experience. He answered my inquiries fast and was able to resolve my issues. And the app itself is amazing, easy to understand dashboard.

ROOM PROJECTOR ™

Nov 09, 2024  on Shopify

Neil assisted me he is very pacient and did everything very good and fast. thank you.

My Store

Nov 09, 2024  on Shopify

It does what's expected in terms of importing reviews.

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