Trustify App Review: Features, Pros & Cons for Shopify

Customer reviews: Trustify: Testimonial Reviews

Trustify is a Shopify app designed to build customer trust through verified reviews, badges, and social proof. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their store.

Reviews (397)

Overall rating

4.9

5

402
4

12
3
2

1
1

7

What Merchants Think

Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review & Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.

Key Strengths

Excellent customer support team known for quick and effective problem-solving.
User-friendly interface that simplifies the process of collecting and displaying reviews.
Customizable options that allow merchants to tailor the app to match their store’s design.
Seamless integration with Shopify and other platforms like Amazon and Etsy.
Reasonable pricing plans that offer great value for the features provided.

Common Concerns

Initial setup can be confusing for some users, requiring assistance from the support team.
Free plan offers limited features and customization options, encouraging upgrades to paid plans.
Occasional technical issues such as errors or problems with manual import.

Final Thoughts

"Trustify: Review & Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.

DODO Design - Wall Art

Jan 22, 2025 on Shopify

First-class support provided by Cam - thanks so much for your assistance.

Bxmoon

Jan 20, 2025 on Shopify

The app very well and fully customizable A to Z. But sometimes is doing some problem but the support team too good. 24hours support and fixed the issue ASAP.

Mavelle

Jan 19, 2025 on Shopify

good customer service

Pañales Pingo

Jan 19, 2025 on Shopify

Excellent app and excellent support.

Amortoy

Jan 16, 2025 on Shopify

Very useful product, will continue to purchase in the future

A&A CHESS

Jan 14, 2025 on Shopify

Customer service is very responsible and issues are resolved very quickly

MystifyOfficial

Jan 14, 2025 on Shopify

Little Hands Lab

Jan 09, 2025 on Shopify

ShopBoretti

Jan 08, 2025 on Shopify

VERY good and quick customer service

ShopSeretta

Jan 07, 2025 on Shopify

Quick customer service and top notch app.

Dinosaur Planet

Jan 07, 2025 on Shopify

good experience

Looma

Jan 06, 2025 on Shopify

Loving the service so far.

Redliro

Jan 06, 2025 on Shopify

Great Customer service!! Thanks.

Secure Measures

Jan 02, 2025 on Shopify

I absolutely love this Shopify app! It makes collecting and displaying customer reviews so easy and seamless. The interface is user-friendly, and the integration with my store was a breeze. Since installing the app, I've seen a significant increase in customer engagement and trust. The customizable options allow me to tailor the look and feel to match my store perfectly. Highly recommend it to any Shopify store owner looking to boost credibility and improve customer interaction! Also, their support - ultra fast!

Fordify

Jan 02, 2025 on Shopify

Support has been great, integration has been seamless, looking forward to continuing using this app

YU

Dec 19, 2024 on Shopify

It works perfectly. The team is insanely fast with replying and helping out. Can only recommend!

Xelara

Dec 18, 2024 on Shopify

Straight to the point helped me solve my issues with team support!

Cavora

Dec 17, 2024 on Shopify

Super fast customer support and very nice too!

みんなのドレス

Dec 17, 2024 on Shopify

It's perfect. As a beginner and not very familiar with Shopify, I contacted the development team and they were very friendly and responded perfectly. Thank you so much. I highly recommend this app.

Sook Stainable

Dec 16, 2024 on Shopify

Useful App and very helpful team, they respond and helped me very quickly.