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Customer reviews: Trustify: Testimonial Reviews

Develop by Shopify

Trustify is a Shopify app designed to build customer trust through verified reviews, badges, and social proof. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their store.

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Reviews (382)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review & Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.

Key Strengths

  • Excellent customer support team known for quick and effective problem-solving.
  • User-friendly interface that simplifies the process of collecting and displaying reviews.
  • Customizable options that allow merchants to tailor the app to match their store’s design.
  • Seamless integration with Shopify and other platforms like Amazon and Etsy.
  • Reasonable pricing plans that offer great value for the features provided.

Common Concerns

  • Initial setup can be confusing for some users, requiring assistance from the support team.
  • Free plan offers limited features and customization options, encouraging upgrades to paid plans.
  • Occasional technical issues such as errors or problems with manual import.

Final Thoughts

"Trustify: Review & Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.

יודאיקה ישראל

Sep 04, 2025  on Shopify

rustify Reviews is an excellent app very easy to use, reliable, and packed with features that help boost customer trust and conversions. What impressed me the most is their support team: incredibly fast, professional, and always willing to help. Highly recommended for anyone looking to add authentic reviews to their Shopify store

WELKIN

Aug 27, 2025  on Shopify

Adding product reviews from Amazon is very simple. It would be even better if the image of the featured review could be customized. In addition, the customer service Tracy is very helpful. She will help solve any problems during the use. I have been using their app and it is very helpful for the store.

Lampimou

Aug 27, 2025  on Shopify

Thanks Ben for your help

AlpineDreams

Aug 21, 2025  on Shopify

Ben Was awesome and quick to solve an issue I had

in2lifestyleuk

Aug 14, 2025  on Shopify

woodlandea

Aug 12, 2025  on Shopify

Glowyshe

Aug 11, 2025  on Shopify

I’ve been using this app consistently for my other store and have always been impressed by its reliability and features. When I recently opened a new store on the free plan, I wasn’t sure what to expect, but the customer support team truly went above and beyond to help me. Their responsiveness, patience, and genuine willingness to solve my issues made all the difference. It’s rare to find such dedicated and friendly service, especially for free users. I’m incredibly grateful for their support and highly recommend this app to anyone looking for both quality and excellent customer care! Thank you so much!

Kofuku Art Studio

Aug 06, 2025  on Shopify

Big shoutout to Niel for going above and beyond to help me today! He was incredibly patient with all of my questions, super friendly and genuinely helpful throughout the whole process. His support made me feel confident about trying out Trustify, and he's the reason I decided to upgrade my plan. Amazing customer service. Thank you again Niel!

lumiajoy

Aug 05, 2025  on Shopify

It's really great, the best service I've ever seen

EspacioCósmico🪐💗

Jul 31, 2025  on Shopify

This is a great app, very easy to use! Samuel from support was extremely helpful – quick response, kind, and very attentive. Excellent customer service!

Sportsdeler

Jul 24, 2025  on Shopify

Amazing service—quick, friendly, and they really deliver. Highly recommend!

Eden

Jul 23, 2025  on Shopify

Customer service is good.

Dorothy

Jul 16, 2025  on Shopify

I had a great experience with Tracy! Answered really quickly and was really helpful. Problem was also answered!

Veloura

Jul 14, 2025  on Shopify

Stryvox

Jul 13, 2025  on Shopify

They help so fast and good

Chocaa

Jul 08, 2025  on Shopify

good and fast customer support

Elixscent

Jun 30, 2025  on Shopify

Adventiva

Jun 30, 2025  on Shopify

No.1 review app, phenomenal customer support.

Clarilys

Jun 29, 2025  on Shopify

c'est top .service client et top top top top

Ethernita

Jun 29, 2025  on Shopify

Amazing app, very simple, and exceptional customer service! Definitely Recommend!!

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