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Customer reviews: Trustify: Review & Testimonial

Reviews (830)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed high levels of satisfaction with the "Trustify: Review & Testimonial" app. Many praise its user-friendly interface, seamless integration, and the significant enhancement it brings to store credibility through reviews. Customer support is consistently highlighted as exceptional, with quick and effective responses to inquiries and issues.

Key Strengths

  • Excellent customer support team known for quick and effective problem-solving.
  • User-friendly interface that simplifies the process of collecting and displaying reviews.
  • Customizable options that allow merchants to tailor the app to match their store’s design.
  • Seamless integration with Shopify and other platforms like Amazon and Etsy.
  • Reasonable pricing plans that offer great value for the features provided.

Common Concerns

  • Initial setup can be confusing for some users, requiring assistance from the support team.
  • Free plan offers limited features and customization options, encouraging upgrades to paid plans.
  • Occasional technical issues such as errors or problems with manual import.

Final Thoughts

"Trustify: Review & Testimonial" is widely recognized as a valuable tool for building customer trust and enhancing e-commerce store credibility. Its rich feature set, combined with outstanding customer support, make it a recommended choice for Shopify store owners seeking to integrate customer reviews and testimonials seamlessly. Despite some initial setup challenges and limitations in the free plan, the overall merchant feedback is highly positive.

IdeaLampe

Mar 28, 2024  on Shopify

Support très réactif et sympathique. Interface clair et concise. (Merci encore Andy tu m'as sauvé ;))

Sydney's Collection

Feb 23, 2024  on Shopify

So far so good! I am surprised that this app is free, I love it. Please keep it that way so people can have access to it. Everything is smooth, importing through CVS was fine after moving a few columns around in Excel. UI is amazing and has some nice options for customization. I needed to migrate from the Product Reviews App, and the customer service here was INSTANT. I have some experience with app migration, but they fulfilled every customization request outside of the app's standard capabilities (IE. removing text on product pages, adjusting sizing and spacing of the stars, adding custom text etc.). Joyce and the developers quickly helped me locate and clean up some old code left behind by the old app as well. They seem to be on the right track as far as building trust is concerned, and I truly hope that they keep this up. Great work guys! ps. Bonus points for easy widget customization.

Alota

Jan 30, 2024  on Shopify

I've integrated this app seamlessly into my Shopify store, and the installation process was a breeze. What sets it apart is its capability to enable customers to upload images, a feature restricted on Facebook. The app effortlessly showcases reviews from my Facebook fan page, presenting them with a visually appealing interface. A special shout-out to Tracy for her exceptional service! Your dedication and support have truly enhanced the overall experience. Thank you!

Oliver & Company Montessori Toys

Jan 08, 2024  on Shopify

It's a really good review app for AliExpress Reviews. Joy is the BEST & a great help on the support team. Always there to help you with anything you need assistance with. Can't complain with a free app, although I wish there were more features such as an email sender to verified purchases. Other than that, it shows great reviews with a nice layout for your store to help rank with google and it's FREE!

Dolly and Wall

Jan 04, 2024  on Shopify

App 5/5 Support 5/5 Experience 5/5 - The review importer you need! How to start off... There is so much good packed in this plugin, I was genuinely taken back at first but happy with the decision. To start it seemed like it was only my theme having some problems upon installation, but the team behind this project responded right away and worked straight on it while keeping live contact with me about the progress. Asked permission and wrote some custom code to get everything to work. About the app it self? It looks amazing and real. Not just thrown in there randomly but you can activate widgets and pages that make sense and in areas they should be. The format and options available are even better and it made my website look very polished and professional. I will be trying your other apps in the near future!

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