Reviews: Trust Badges & Icons TrustMark

Customer reviews: Trust Badges & Icons TrustMark

Reviews (11)

Overall rating

4.6

5

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4

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What Merchants Think

The overall feedback for "Trust Badges & Icons TrustMark" is largely positive, with many merchants praising the app for its ease of use and the added trust it provides to their online stores. While most users found the app straightforward and beneficial, a minority reported issues with billing and customer support responsiveness.

Key Strengths

Ease of setup with templates that make integration quick and hassle-free.
Improves store trustworthiness, potentially enhancing conversion rates.
High praise for excellent customer support and prompt assistance.
Availability of a useful free tier that meets many users' needs.

Common Concerns

Billing issues reported by some users, particularly after downgrading from paid tiers.
Occasional lack of response from the support team regarding unresolved billing queries.
Limited icon selection with difficulty searching for specific icons based on keywords.
Some performance issues, such as slow icon module refresh.

Final Thoughts

"Trust Badges & Icons TrustMark" is a valuable tool for merchants seeking to boost trust and visual appeal on their online platforms. While generally well-received for its simplicity and effectiveness, potential users should be aware of specific reported issues with billing and icon selection capabilities. Despite these drawbacks, its positive impact on many stores demonstrates its effectiveness as a trust-enhancing tool.

Deal Crate

Oct 24, 2024 on Shopify

I wasnt sure what to expect but TrustMark blew me away with how easy it was. The templates made setup fast. I had badges up and looking great in under a minute. I have tried other badge apps but none were this quick. TrustMark has definitely earned a place in my must-have tools.

muotieleganssi

Sep 20, 2024 on Shopify

I don't want to exaggerate, but the app is just as good as the support. They respond quickly and if you can't figure it out yourself, they will help you without a doubt. Excellent app!

Belish Beauty

Aug 13, 2024 on Shopify

My store looks way more trustworthy now. We'll see how it impacts conversions. definitely recommend it

MarulaLab

Aug 29, 2023 on Shopify

Tried the free trial, the app still charged me $39 even after downgrading the app. Contacted support, they told me they will refund, then no response. So I contacted Shopify and Shopify contacted the developer and they told me the fixed the bug (which they seem to do, but can't be quite sure again) and again promised they will refund, but no refund has issued since then and they no longer reply to emails. (20 days as of writing this). Recommendation: If you use the free tier, it's a good app - but don't upgrade because they will screw you over.

Kniez - Bague en acier inoxydable

May 01, 2023 on Shopify

The app is useful and easy to use, I highly recommend it to anyone looking to add trust badges to their store.

innovaheld

Mar 22, 2023 on Shopify

The best app for Trust Badges!! Very easy to use. It's exactly how I wanted it!! I can only recommend it 100% The bad comment among me is not fair. please ignore.

FLUENT MEDIA

Feb 04, 2023 on Shopify

terrible im struggling with this app to publish but it aint working................................oh god

IYPET

Nov 03, 2022 on Shopify

Easy to set up and easy to use, works great, just the APP I needed. The choice of ICON is a bit small, and the rest need to be searched with keywords, because I don't know what the corresponding keywords of each ICON are, so I may not be able to search for the ICON I want, and the refresh of the ICON module on the page The display is a bit slow, I hope it can be optimized. All in all, it's a very good app, I recommend it.