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Customer reviews: TP: True Profit Analytics

Develop by Shopify

Reviews (587)

Overall rating
4.9

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

Rubberizeit

May 12, 2025  on Shopify

Grace was a great help getting this set up.

VINVI

May 10, 2025  on Shopify

Great support from Vani

DRIPHOOPS

May 08, 2025  on Shopify

very satisfied with Vani support

Esteem Apparel

May 08, 2025  on Shopify

Awesome support provided.

Bauchemie

May 08, 2025  on Shopify

war sehr gut und verständlich!

Velenor

May 08, 2025  on Shopify

The support agent was super helpful and explained everything very clearly. Great service and fast replies. Thanks a lot!

Vital Dry

May 08, 2025  on Shopify

Amazing customer service from Grace! and good app to work with!

Rubberizeit

May 07, 2025  on Shopify

Did it a great job

Tarantino Universe

May 07, 2025  on Shopify

Awesome app!! Awesome support from Durra!

Titan Time

May 07, 2025  on Shopify

I have been using TrueProfit now for years and couldn't recommend it more! The new AI features and the mobile app make it so easy! And the customer support is always sharp and on point! Love it!

Nailx

May 07, 2025  on Shopify

Amazing app with great support. Durra just fixed our problems within few minutes, would highly recommend!

Levonia

May 07, 2025  on Shopify

great support always very helpful and quick to answer. Solid app for financial reporting metrics as well. 10/10 team.

Comforme

May 06, 2025  on Shopify

Angenehmer und hilfreicher Support. Mir wurde Schritt für Schritt geholfen. Danke an Vani Liebe und hilfsbereite Support Mitarbeiterin!

Steady Step Insoles

May 05, 2025  on Shopify

Support is awesome. Grace was the best!

Awesome Tumblers

May 04, 2025  on Shopify

Works great! Allows me to se a snapshot of my business in seconds.

Natura Labs

May 03, 2025  on Shopify

Durra was amazing help, she guided me through the whole setup process and gave me an intro of the user interface.

PureVitals

May 03, 2025  on Shopify

this really helps me manage my business amazing app

Stride

May 02, 2025  on Shopify

Gabriel was on another level honestly, he guided me and helped me with all my questions, and made me love the app more

Supportive Dreams

May 01, 2025  on Shopify

Lana was amazing. she was helping me for well over an hour and did not stop until we got our problem solved. honestly unbelievable service. Give her a pay rise!

Noxeal

May 01, 2025  on Shopify

Vani is your best customer support Bro. 2x whatever u pay her. I know you're printing from this SaaS haha

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