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Customer reviews: TP: True Profit Analytics

Develop by Shopify

Reviews (639)

Overall rating
5

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

OmniMax Labs

Nov 24, 2025  on Shopify

Lewis did an amazing job guiding me through the set up process and answered all of my questions. He made it seamless and showed all the amazing features that are included with the software. I wish I could give more than 5 stars!!

Lidia Lombardi

Nov 22, 2025  on Shopify

muy buen atendimiento al cliente

Verneta.pl

Nov 19, 2025  on Shopify

polecam

SmartPulse Store

Nov 19, 2025  on Shopify

TrueProfit has genuinely transformed the way I run my business. The app finally gives me accurate, real-time profit tracking without the guesswork. Being able to see detailed expense breakdowns — ad spend, COGS, shipping, fees, refunds — all in one clean dashboard has helped me make faster and much more confident decisions. The clarity in their analytics alone has paid for the subscription many times over. I also want to mention the support team, especially Durra, who has been incredibly helpful. Every question I had was answered quickly and clearly, and the level of service made the whole setup process smooth. If you care about understanding your true profitability and scaling based on real numbers, TrueProfit is a must-have. Highly recommended.

Dr. RestRight

Nov 19, 2025  on Shopify

The customer service responded very promptly and patiently. Special praise goes to Grace; she truly understood my needs and resolved my issue immediately.

Alvora

Nov 18, 2025  on Shopify

Very Helpful and Highly recommend to any store owner! Customer support answers instantly.

PunkRave

Nov 18, 2025  on Shopify

Awesome app and support

bareblooms

Nov 17, 2025  on Shopify

Everyday Cocktail

Nov 16, 2025  on Shopify

Grace was awesome! She helps me navigatie great Customer Service! Thank you! Great App it took me 10 mint to understand my buisness

Tolkoni

Nov 16, 2025  on Shopify

I was having trouble with the costs, and their customer support was amazing in helping me out. I spoke to Durra over a Google Meet, and she helped me resolve the issues completely. Best support I've had on a Shopify app.

Dulave

Nov 15, 2025  on Shopify

10/10 support. They respond instantly, and Vani helped out and was striaghtforward with her responses and solved my issues in no time. Best support I've seen in a shopify app and great app overall.

Tapzify.com

Nov 15, 2025  on Shopify

Fast, proffesional customer support

Nomad

Nov 15, 2025  on Shopify

Great experience! Durra was super helpful and friendly!

Tryggnær.no

Nov 15, 2025  on Shopify

Jeg skulle egentlig bare gi opp siden jeg syntes det bare altfor komplisert, men jeg fikk veldig god hjelp. Veldig god kundeservice 10/10

BLOOM LONDON

Nov 14, 2025  on Shopify

Great support from Vēn! 10/10

The Aussie Haven

Nov 14, 2025  on Shopify

Support has been wonderful - Grace helped me navigate the issue I was having with such ease - super happy!

CINCO

Nov 13, 2025  on Shopify

Slick Street

Nov 13, 2025  on Shopify

So far so good! Really good clean app with nice visuals. Customer service has been quick and responsive, Durra & Vani have been great and assisted me with what I need asap!

SandSet

Nov 13, 2025  on Shopify

I recommend this app for keeping track of your expenses perfectly. Very responsive customer service :)

Marine Corps Gift Shop

Nov 13, 2025  on Shopify

Gabriel was a great help with my support questions. The app is still a bit expensive and I wasn't happy with the surcharges but that was my fault because I didn't upgrade my plan to keep up with the number of orders I was getting. Overall it's a good app and support was great.

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