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Customer reviews: TP: True Profit Analytics

Develop by Shopify

Reviews (587)

Overall rating
4.9

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

MavenLicious

Nov 15, 2024  on Shopify

Customer Service 10/10 TrueProfit app 10/10

Xyntia

Nov 15, 2024  on Shopify

Durra was great help

Talky

Nov 14, 2024  on Shopify

great customer service

FurryLandia

Nov 13, 2024  on Shopify

Great app , great customer service . Top notch , Vani was exceptional in assiting me getting all the things setup as fast as possible without any issues.

Sauvage Évasion

Nov 13, 2024  on Shopify

Super application pour suivre sa comptabilité, je ne le faisait pas avant et sa permet de voir les dépenses effectuée et votre profit /jour, c'est vraiment top. Encore merci à Vani du support client pour son aide pour la configuration !

Stellary

Nov 13, 2024  on Shopify

pretty good app it tracks everything correctly no issues 100% working fine

CapyCool

Nov 13, 2024  on Shopify

Super great app, the customer service is also amazing :)

Zyvona

Nov 09, 2024  on Shopify

very good app and the customer support top quality !!

Dolce Love

Nov 09, 2024  on Shopify

Very helpful. Durra is very kind and smart and quick enough to help. Solved my situation in 5 mins or under 5 mins. Good work.

HeatSnap

Nov 08, 2024  on Shopify

Outstanding customer service by Vani. She helped me set up everything before I even knew I needed support. Thank you.

Vitalisys

Nov 07, 2024  on Shopify

Great app, Really well made, it gives you a lot of different KPI for your business. Most important thing for me that they're customer support is always available and patient with all your request. Perfect app if you wanna have a clear understanding of you business

Reviva

Nov 06, 2024  on Shopify

Inserire i costi prodotto per le mie offerte era un po' complicato all'inizio, ma il team supporto mi ha dato un aiuto incredibile aiutandomi a risolvere ogni mio problema e risolvendo ogni mia necessità. Ringrazio in modo particolare Gabriel.

ZOLASTA

Nov 05, 2024  on Shopify

the customer service was good

Block Buddy

Nov 05, 2024  on Shopify

I couldn't figure out how to change the COGS from the past, the support was quick to help and helped me quickly with the solution. Highly recommended.

Magnocraft

Nov 04, 2024  on Shopify

Vani is the best supplier support ! Incredible

Happyhaves ♥️

Nov 04, 2024  on Shopify

good service

Shaper Master

Nov 04, 2024  on Shopify

Purple Dream

Nov 03, 2024  on Shopify

I had a great experience speaking with Gabriel today. He answered my inquiries quickly . Thank you for making the experience so smooth. Keep up the nice work!

Croc Socks COM

Nov 03, 2024  on Shopify

amazing fast support, solved the issue and is knowledgable

PrimeBox

Nov 03, 2024  on Shopify

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