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Customer reviews: TP: True Profit Analytics

Reviews (543)

Overall rating
5

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

Zoovita

Oct 07, 2024  on Shopify

I am new to TruProfit and reached out to the chat support. Vani answered me immediately and was very helpful, kind, and answered all of the questions! She even offered to do a Google meet with me to screen share and make sure I was setting everything up correctly which I greatly appreciated! The customer service was excellent and I am very satisfied that I signed up for TrueProfit. Thank you again Vani for your amazing help!!

Thrivira

Oct 03, 2024  on Shopify

The Customer-Support was great. Thanks to Vani

Histozing

Oct 03, 2024  on Shopify

Real time Profit tracking is perfect for scaling. Some errors may happens but the customer service is just outstanding and quick-response. Highly recommend.

Velloxa

Oct 01, 2024  on Shopify

Harper did a good job helping me setting up my multistore, turn out you need to use incgonito as the catches will cause error. and you need to enter your first domain to your store

Hälsia

Oct 01, 2024  on Shopify

bra app

Estelino DE

Oct 01, 2024  on Shopify

Super ! J'avais un problème avec la connexion de deux shops et j'ai eu droit à un Google Meet, problème réglé !

KittySpout

Oct 01, 2024  on Shopify

Vani was a great help with our setting up process, definitely recommend this app

Vardagsval

Sep 30, 2024  on Shopify

Gabriel is FANTASTIC, great app and greater support!

ICON Israel

Sep 30, 2024  on Shopify

Easy to use and most helpful app. The customer support is great.

The Glow Company

Sep 30, 2024  on Shopify

Amazing app that works so well and very easy to use, plus the best customer support I've found anywhere. Thanks Harper

Whirly Bros

Sep 28, 2024  on Shopify

Grace=Super helpful and showed me what reports I can use to really save time when it comes to my balance sheets, so much information is provided on this platform and you can also enter custom cost which is even more helpful

Jujus Babies

Sep 28, 2024  on Shopify

honey.johannesburg

Sep 27, 2024  on Shopify

The app is amazing + the support is very good! Vani helped me to configure my app during 1h+! I recommend it to anyone

Carmina Lago

Sep 26, 2024  on Shopify

Excellent service de la part de Vani, très aimable et reactive. Elle a solutioné mes doutes en 2 secondes. En plus, elle m'a prevenu d'une possible erreur lors de la configuration des coûts de frais d'expédition et heureusement qu'elle me l'a dit car je n'avais pas fait attention. Enore merci Vani !

Tasholy

Sep 26, 2024  on Shopify

Amazing product and amazing customer service! Shoutout to Grace she was so helpful settting things up

NovaLoona

Sep 25, 2024  on Shopify

Top support und super Übersicht!!

TrygghetsBandet

Sep 25, 2024  on Shopify

Really good, got good help from a staff member namned vani. Helps me calculate my profits very easy!

Inova

Sep 24, 2024  on Shopify

Great app. If you are not using it, you are missing out!

Amimour

Sep 24, 2024  on Shopify

outstanding service I received! From the very beginning, Durra was patient, attentive, and genuinely committed to resolving my issue. She took the time to fully understand my concerns, offered clear and practical solutions, and followed up to make sure everything was working smoothly. What really stood out was Durra's professionalism and friendly demeanor. She made me feel like a valued customer and reassured me every step of the way. Her expertise with the TrueProfit app is impressive, and she explained everything in a way that was easy to understand, even for someone like me who isn't very tech-savvy.

Animus Medicus GmbH

Sep 23, 2024  on Shopify

All fine. Love this app. Helps us really good and support is amazing

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