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Customer reviews: TP: True Profit Analytics

Develop by Shopify

Reviews (702)

Overall rating
5

What Merchants Think

Merchants using "TP: True Profit Analytics" overwhelmingly express positive feedback regarding the app's efficiency and ease of use for tracking business profits and financial metrics. The application is frequently described as a game-changer for simplifying financial management and offering valuable insights into business operations. The customer support team, particularly representatives like Vani, Grace, and Durra, receive strong praise for their quick, patient, and proactive assistance.

Key Strengths

  • User-friendly interface simplifying profit tracking and financial insights.
  • Real-time updates on profitability and expenses.
  • Highly efficient customer service, with representatives noted for their promptness and helpfulness.
  • Comprehensive features surpassing those of other profit-tracking tools.
  • Seamless integration with various financial metrics and customizable options.

Common Concerns

  • Issues with the setup, specifically regarding Google Ads connection, were problematic for some users.
  • Concerns about unclear notifications and unexpected charges during subscription upgrades.
  • The app pricing was considered expensive by a few merchants.

Final Thoughts

"TP: True Profit Analytics" is highly recommended by its user base for any merchant looking to enhance their business's financial tracking and management. The app's real-time functionality, comprehensive feature set, and exceptional customer support make it a valuable tool for business owners. However, potential users should be mindful of possible setup challenges and consider pricing aspects before subscribing.

VISTA

Feb 01, 2026  on Shopify

Great support, Gabriel was straightforward with the processing of pausing the subscription while retaining data for returning later

OhMyHair

Jan 31, 2026  on Shopify

Best customer support, Vani has help me find a solution. We went on a call and did the entire process together to make it work. Thanks so much Vani

mysolv

Jan 30, 2026  on Shopify

bombe

KAION

Jan 30, 2026  on Shopify

They are a great team

Dawtox

Jan 28, 2026  on Shopify

The app is really great and easy to setup, the customer support is incredible they are always watching for errors you could have made settings up the shipping costs etc. That's how Vani from the customer support helped me fix my shipping rates were I made a big mistake! I 100% recommend using True Profit

Elvelin

Jan 28, 2026  on Shopify

Great app! A must have if you are starting our or are in need of an app that can actually track your revenue and profits. I needed some quick help and Vani was super helpful and quickly help me with finding something I needed in the app.

ADAMUS

Jan 27, 2026  on Shopify

Outstanding customer service experience.

Whotex Fabrics London

Jan 27, 2026  on Shopify

great app thanks to Vani for helping

NextyNest™️

Jan 26, 2026  on Shopify

Very good app just installed and done all setup with support. Really appreciate they are very helpful

Ryaris

Jan 23, 2026  on Shopify

I was unsure of how to set up my cogs and shipping on TP. Durra answered my questions patiently and thoroughly, and even checked my TP setup directly and sent me screenshots to aid my understanding. Durra was very helpful, wonderful service and wonderful app!

Chromia

Jan 21, 2026  on Shopify

Perfect app for profit tracking when you already have attribution software. It's clean, simple to use, and easy to customize for max accuracy. I was having a small issue with configuration and Grace came in to safe the day quickly and easily. Highly recommended!

Techit

Jan 21, 2026  on Shopify

Vani gave me the best customer service. 10/10

Wellfood

Jan 20, 2026  on Shopify

The new features in TrueProfit have been extremely helpful for our store. The transaction fee syncing with Stripe works much better now, and the overall reporting feels more accurate and reliable. What I appreciate the most is the support team they are fast, friendly, and genuinely committed to solving any issue. The DEV team followed up closely, explained everything clearly, and made sure everything was working properly on our side. Highly recommended. Excellent app and even better customer service.

ESPK Goods

Jan 20, 2026  on Shopify

GRACE was great and very quick to respond.

Stridon®

Jan 19, 2026  on Shopify

Gabriel hopped on a call and helped me out

Little Beast

Jan 19, 2026  on Shopify

great customer service!

Dentiphoto

Jan 16, 2026  on Shopify

Operator Gabriel helped resolve the issue quickly, thanks to him!

SPACEVAC

Jan 16, 2026  on Shopify

love the app and the customer support. Gabriel was incredibly helpful in setting everything up properly, and I’m really happy with the overall experience.

Wouftoy – Harnais Anti-Traction pour Chien | Confort et Sécurité

Jan 16, 2026  on Shopify

Merci à Grace d'avoir résolu aussi rapidement un petit bug application très facile à utiliser et performante.

Tiffanya Store

Jan 15, 2026  on Shopify

Very good help from Grace!

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