Transdirect Shipping

Develop by Shopify

Free plan available

Domestic and International courier shipping options

Customizable settings

Fast shipping rates

Multiple courier choices

About Transdirect Shipping

Launched Sep 25, 2017

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Transdirect offers a large selection of couriers with competitive rates for your shipping needs.

Transdirect offers a large selection of couriers with competitive rates for your shipping needs. Merchants can customize each settings that fits their preferences to provide better shipping deals for their customers.

Fast and reliable shipping rates
Choose from multiple courier partners
Customizable settings that suites the clients preferences

Pros

Large selection of couriers with competitive rates
Customizable settings for merchant preferences
Fast and reliable shipping rates
Multiple courier partners to choose from

Cons

No mention of customer support quality
Potential complexity in setting up customizable options
Limited information on international shipping specifics
Unclear interface usability for new users

Top Helpful Reviews

HRIDZ

Apr 13, 2025 on Shopify

Over all the Transdirect platform is very good I can give 5 star to that but this app if I review, I can not go anything above 1 star. App is not working at all. It is useless in integrating to the transdirect account. I wish they will fix the app integration issues soon.

Soapmaid Australia Pty Ltd

Oct 02, 2024 on Shopify

App worked for 1 day then stopped working. Zero communication available for support. Would be a great option if this worked. Hope you guys are working on it!!!

Adelaide Office Furniture

Feb 10, 2023 on Shopify

SIMPLY DOES NOT WORK. WASTED TIME, MONEY, ENERGY & EFFORT ON A FLOP OF AN APP. I SAW THE CRAPPY REVIEWS & IGNORED THEM. DON'T BE AN IDIOT LIKE ME.

Mr Jasper Says

Dec 13, 2022 on Shopify

Horrible experience after waiting 2.5 weeks for couriers to pick up and countless emails to support which led to nothing but 5x the costs, a lost customer and using a different provider. At least they don’t care because their T&Cs say not their problem. Save your money and go elsewhere

Versigen Store

Aug 25, 2020 on Shopify

Custom shipping settings via the dashboard are being erased on application launch. Non-responsive feedback after creating support tickets. Shopify also tried to get Transdirect to assist without success.

Plyco

Jul 30, 2020 on Shopify

Custom shipping settings via the dashboard are being erased on application launch. Non-responsive feedback after creating support tickets.

Hellodrinks

Jan 24, 2018 on Shopify

Poor customer Service, take ages to get back in touch, forget to respond to emails, Watch out for the Small Print on claiming Insurance, there is a $150 excess charge, Courier lost our order within their network, and Transdirect withheld over 50% of the total cost of our order. You can't integrate your Fastway or Couriers Please accounts so all live quotes are much more expensive v what you pay at booking so you lose customers, all I got told was an additional 5% discount was added to my orders. We have removed the app, have just started using Shippit and seems much better, and provides a much better customer service, and onboarding experience. They also provide access to cheaper quotes with Fastway & Couriers Please, and you can integrate your accounts. The icing on the cake is you can print the shipping labels from a click of a button, and the tracking label is automatically sent to your customer. Saves so much time.