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Customer reviews: Trackr Order Tracking, Tracker

Reviews (195)

Overall rating
4.3

What Merchants Think

Overall, merchants seem to be quite satisfied with "Trackr Order Tracking, Tracker." Many users appreciate the app's performance and the value it offers for its price. There are several mentions of the app doing exactly what it promises, making it a reliable choice for store owners. Fast and efficient customer service is frequently highlighted as a positive aspect of the app. However, some users have reported tracking issues that required frequent communication with customer support.

Key Strengths

  • Fast and efficient customer support
  • Easy installation and immediate functionality
  • Great value for money
  • Effective problem resolution

Common Concerns

  • Issues with orders not being tracked
  • Repeated reliance on suppliers to update information
  • Necessity for frequent customer support contact

Final Thoughts

"Trackr Order Tracking, Tracker" is generally well-received by merchants for its performance and reliable customer support. It delivers on its promises and offers good value, although tracking issues and dependency on suppliers can present challenges for some users. Nevertheless, the support team is highly regarded for addressing issues efficiently, making the app a worthy consideration for those needing a robust order tracking solution.

PILAGA

Jan 06, 2024  on Shopify

90% of orders do not get tracked. Every time I had to contact support which told me the supplier had to update something. Everytime almost! For Dropshipping is this not a really good approach. I could have flush the money in the toilet then at least I would have some kind of satisfaction with it.

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