Trackify Facebook Pixel,TikTok logo

Customer reviews: Trackify Facebook Pixel,TikTok

Develop by Trackify X

Reviews (907)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "Trackify Facebook Pixel, TikTok" app. A significant number of users acclaim the app for resolving pixel tracking issues and appreciate the excellent support, particularly commending one team member, Tanmay, for his dedication, professionalism, and quick problem-solving abilities. However, some users experience recurring technical drawbacks that impact their operations.

Key Strengths

  • Outstanding customer service and support, especially from Tanmay.
  • Effective at improving pixel tracking accuracy.
  • Easy integration with Facebook and TikTok for enhanced data tracking.
  • Diligent support team that provides timely, personalized assistance.
  • Useful for optimizing ads and gaining better insights into sales data.

Common Concerns

  • Occasional app instability and crashes, leading to tracking outages.
  • Higher pricing compared to some competitors, though often justified by performance.
  • Some users find the server-side API disconnects frequently, affecting ad performance.
  • Initial setup and integration can be challenging without support assistance.

Final Thoughts

Trackify is highly regarded for its effective tracking capabilities and exceptional customer service, primarily attributed to team members like Tanmay. While a few technical issues persist, the app's advantages generally outweigh its limitations. It is a recommended choice for merchants seeking reliable and supportive tracking solutions for Facebook and TikTok.

Ugeargeek

May 29, 2024  on Shopify

nice!!!

Intre Umerase

May 28, 2024  on Shopify

The support was great. Tanmay is a perfect guy!

Wovany

May 27, 2024  on Shopify

Excellent Support

KZStore Amsterdam

May 27, 2024  on Shopify

Tanmay provided great support. Truly helped me out. Thank you so much!

BLÅ Amsterdam

Apr 26, 2024  on Shopify

Tanmay has helped me tremendously! Super friendly and helpful! Great product!

LeLightGo

Apr 23, 2024  on Shopify

thank you, guys, for the support, tanmay was fantastic in solving my problem

alfalina

Apr 22, 2024  on Shopify

very good guidance, recommended, helped by tanmay :)

Gallery Wall Displays

Apr 19, 2024  on Shopify

Tanmay was a great help, he is very knoweldgeable and did answer many of my questions including questions outside of the app itself. I would recommend this for anyone looking to optimize their ads.

Pureestore

Apr 18, 2024  on Shopify

Merci beaucoup pour l'aide apporté. Tanmay

Herosmile

Apr 09, 2024  on Shopify

hat sehr gut weitergeholfen , Tanmay hat es mir sehr einfach gemacht und alles gut erklärt und mir wietergeholfen!

vibes-amsterdam

Apr 08, 2024  on Shopify

Ik had een goede ervaring, ik kreeg een rode melding en schrok me een hoedje. Tanmay heeft me goed geholpen en gerustgesteld. Hij heeft heel m'n site afgespeurd naar een mal-function en zelfs met me getest of alles nu wel goed werkt. Top team.

MELIZZA

Apr 04, 2024  on Shopify

Very nice, very kind. Everything perfect!! The help of Tanmay on zoom was very pleasant.

Vunida Amsterdam

Apr 04, 2024  on Shopify

Tanmay helped em very good with testing my pixel, now i can go on!

Serola

Mar 26, 2024  on Shopify

Ik ben vriendelijk en duidelijk geholpen door Tanmay.

ByGwenOnline

Mar 26, 2024  on Shopify

Tanmay heeft me geholpen. Ik ben zeer tevreden over de hulp. Bedankt.

Azamid

Mar 22, 2024  on Shopify

This APP is literally the best app of all. Im very satisified and have this app on 10+ stores. Great support Team, especially Nicoz was very helpful.

NEIVAZ

Mar 22, 2024  on Shopify

Tanmay heeft ons goed geholpen, erg duidelijk en erg veel geduld. TOP!

OptimumGoods

Mar 21, 2024  on Shopify

Tanmay is incredible an Loved the help that I received from him thank you again for the help an your incredible patience!!!!! Best app ever with the best team!

Mijn winkel

Mar 21, 2024  on Shopify

Tanmay help me very quick and very good and he said I come about 5 minutes and he was there exactually after 5 minutes(he was busy with somebody else)! so he is also a man of his words, we big the time that was neccersary and your where polite!!

متجر نقطة

Feb 14, 2024  on Shopify

10/10 customer support! Thank you, Tanmay. He provided the best customer service. He really helped me to fix the problem

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