Trackify Facebook Pixel,TikTok logo

Customer reviews: Trackify Facebook Pixel,TikTok

Develop by Trackify X

Reviews (907)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "Trackify Facebook Pixel, TikTok" app. A significant number of users acclaim the app for resolving pixel tracking issues and appreciate the excellent support, particularly commending one team member, Tanmay, for his dedication, professionalism, and quick problem-solving abilities. However, some users experience recurring technical drawbacks that impact their operations.

Key Strengths

  • Outstanding customer service and support, especially from Tanmay.
  • Effective at improving pixel tracking accuracy.
  • Easy integration with Facebook and TikTok for enhanced data tracking.
  • Diligent support team that provides timely, personalized assistance.
  • Useful for optimizing ads and gaining better insights into sales data.

Common Concerns

  • Occasional app instability and crashes, leading to tracking outages.
  • Higher pricing compared to some competitors, though often justified by performance.
  • Some users find the server-side API disconnects frequently, affecting ad performance.
  • Initial setup and integration can be challenging without support assistance.

Final Thoughts

Trackify is highly regarded for its effective tracking capabilities and exceptional customer service, primarily attributed to team members like Tanmay. While a few technical issues persist, the app's advantages generally outweigh its limitations. It is a recommended choice for merchants seeking reliable and supportive tracking solutions for Facebook and TikTok.

Nuplix

Jul 03, 2024  on Shopify

Merci à Tanmay. Il m'a aider et c'était très efficace !

TrustBai

Jul 03, 2024  on Shopify

Excellent customer support! Tanmay helped me on a remote call and drove me trhough the problem I was facin! very recommended

spadeandco

Jul 02, 2024  on Shopify

great support!

Minimee

Jul 02, 2024  on Shopify

Tanmay did an amazing job and helped me out with my problem.

Omorfia Norge

Jul 01, 2024  on Shopify

Tanmay heeft mij heel duidelijk en kon mij helpen goed helpen met het oplossen van mijn probleem. Hij krijgt 5 ster van mij! Thank you! Reshmi.

Deliver

Jul 01, 2024  on Shopify

Excelente servicio y muy rapido de tanmay

Infinityloyal

Jun 28, 2024  on Shopify

great fast customer service, Tanmay was of great help and I was able to jump on a call with him to solve my issues, awesome!!

Supernerds

Jun 26, 2024  on Shopify

Great help from Tanmay

Auza Capitol

Jun 26, 2024  on Shopify

Un grand merci à Tanmay de Trackify pour son professionnalisme et son efficacité. Il a résolu mon problème rapidement, avec beaucoup de courtoisie. Service client au top !

Velve & Trognik

Jun 26, 2024  on Shopify

Smael South Africa

Jun 25, 2024  on Shopify

Best Tracking pp on Shopify and the supportTrackify is hands down the best tracking app on Shopify. It provides accurate and detailed insights that are essential for my business. Special thanks to Tanmay from the support team for his excellent help. Highly recommend!I recieved from

The OrthoCloud

Jun 23, 2024  on Shopify

I recently encountered a complex data tracking issue and had the pleasure of working with Tanmay at Trackify to resolve it. Tanmay went above and beyond in every possible way. His dedication to finding and fixing the problem was truly impressive. He meticulously analyzed the issue, kept me updated throughout the process, and ensured that everything was working perfectly by the end. Tanmay's expertise and commitment to excellent customer service made a challenging situation much easier to handle. I am extremely grateful for his help and highly recommend Tanmay and the entire Trackify team for any data tracking needs. Thank you, Tanmay, for your outstanding support!

BELLE FEVER

Jun 20, 2024  on Shopify

Tanmay is a great support tech guy. He is very knowledgeable and able to problem-solve my issues promptly. Very happy with his support.

Oz Essentialz

Jun 19, 2024  on Shopify

Tanmay was super helpful, got me setup in minutes! Highly recommend this app and the support provided! Thank you!

Uteric

Jun 19, 2024  on Shopify

support is amazing!!

Fineciaga

Jun 19, 2024  on Shopify

Thank you for fixing my issue

Shiefer

Jun 18, 2024  on Shopify

I have updated my review. I had some technical issues, and they managed to fix them very well

What-A-Treat

Jun 17, 2024  on Shopify

Tanmay was very good in guiding us towards getting our pixel set up and showing us how to use it. I highly recommend using Trackify for your pixel because it is an easy setup and it is very easy to get in touch with their team.

Belle Modice

Jun 17, 2024  on Shopify

zojuist geholpen door Tanmay. Hij heeft mij goed door het proces heen begeleid, al mijn vragen beantwoord en alles werkt nu naar behoren! Top service!

Sicko Monster

Jun 16, 2024  on Shopify

Tanmay is very supportive and patient, solve my problems very quickly. Definitely recommend trackify to all you guys and big thanks to Tanmay!

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