Reviews: Trackify Facebook Pixel,TikTok

Customer reviews: Trackify Facebook Pixel,TikTok

Reviews (340)

Overall rating

4.9

5

225
4

2
3
2

1
1

1

What Merchants Think

Overall, merchants have a positive impression of the "Trackify Facebook Pixel, TikTok" app. A significant number of users acclaim the app for resolving pixel tracking issues and appreciate the excellent support, particularly commending one team member, Tanmay, for his dedication, professionalism, and quick problem-solving abilities. However, some users experience recurring technical drawbacks that impact their operations.

Key Strengths

Outstanding customer service and support, especially from Tanmay.
Effective at improving pixel tracking accuracy.
Easy integration with Facebook and TikTok for enhanced data tracking.
Diligent support team that provides timely, personalized assistance.
Useful for optimizing ads and gaining better insights into sales data.

Common Concerns

Occasional app instability and crashes, leading to tracking outages.
Higher pricing compared to some competitors, though often justified by performance.
Some users find the server-side API disconnects frequently, affecting ad performance.
Initial setup and integration can be challenging without support assistance.

Final Thoughts

Trackify is highly regarded for its effective tracking capabilities and exceptional customer service, primarily attributed to team members like Tanmay. While a few technical issues persist, the app's advantages generally outweigh its limitations. It is a recommended choice for merchants seeking reliable and supportive tracking solutions for Facebook and TikTok.

Rainbownhome.com

Oct 01, 2024 on Shopify

Họ đã hỗ trợ tôi rất tuyệt vời bằng zoom , cảm ơn rất nhiều đến hỗ trợ

Boutifox

Sep 30, 2024 on Shopify

Amazing app and support. Pricing is a bit high, but it worth it if you have a profitable shop and want to scale up!

RPG Maps Forge

Sep 23, 2024 on Shopify

Tanmay is alway available for jump in the call and resolve all the issues. Thanks so much!

Masedic

Sep 23, 2024 on Shopify

Very helpful

AllInstore

Sep 22, 2024 on Shopify

merci tanmay pour l'aide et avoir résolue mon probléme.

Suzitee Store

Sep 19, 2024 on Shopify

Really nice support. Thank you!

UseEcoArte

Sep 18, 2024 on Shopify

Tanmay is an extremely polite and understanding person. I'm loving the app and it has given me what I need: data to improve my sales! It's the perfect tool to integrate Face/Meta and Pixel/API. Once again, congratulations on Tanmay's outstanding service.

Echelonist

Sep 17, 2024 on Shopify

e-shopyland

Sep 16, 2024 on Shopify

I contacted a few times the support, it is very reactive and efficient, was surprise. Tanmay and Etien were very helful! Thanks :)

Pawesome House

Sep 15, 2024 on Shopify

Trackify support is very good specially etienne

The Social Tea House

Sep 15, 2024 on Shopify

Their customer service is awesome! We got help from one of their staff whose name is Tanmay and all my questions got answered within few minutes.

Pumply

Sep 15, 2024 on Shopify

Great support, Tanmay hopped in a quick call to help with the setup. Very friendly. Recommened!

OxyFlow

Sep 15, 2024 on Shopify

Got everything answered

Colibri Verlag

Sep 15, 2024 on Shopify

I had quite a few technical problems & questions when installing the App. Tanmay immediately offered me help and after 2 or 3 minutes we were on a call together. He helped me fix those problems and answered all of my questions. Thank you! Would definitely recommend using this app if you want to install multiple pixels in your store. EDIT: So I encountered another Problem and Tanmay fixed it within 10-15 minutes and now everything is Tracking Properly again. Really Good Support

LoulayShop

Sep 11, 2024 on Shopify

Great support, Tanmay helped me understanding and resolving a problem with clear explanations.

Garden Of Eden

Sep 08, 2024 on Shopify

great support, they always go above and beyond

My Cosy Valley

Sep 08, 2024 on Shopify

Good application, and attentive customer service. Very easy installation of the pixel

Jetaimeparis France

Sep 05, 2024 on Shopify

Assistance parfait avec Tanmay qui m'aider à paramétrer mes pixels facebook ads

Esmia Oslo

Sep 02, 2024 on Shopify

Tanmay helped me for the 3th time and is always taking time to help me. I really appreciate it and the help is very good. My pixels are all set very well just like the last time! Best support you get from an App!

Kemoro

Sep 02, 2024 on Shopify

Thank you very much Tanmay, you have done an incredible work regarding the issue with the onboard. He made sure that this bug is fixed with his developer team. Great !