Reviews: Trackify Facebook Pixel,TikTok

Customer reviews: Trackify Facebook Pixel,TikTok

Reviews (354)

Overall rating

4.8

5

253
4

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2
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3

What Merchants Think

Overall, merchants have a positive impression of the "Trackify Facebook Pixel, TikTok" app. A significant number of users acclaim the app for resolving pixel tracking issues and appreciate the excellent support, particularly commending one team member, Tanmay, for his dedication, professionalism, and quick problem-solving abilities. However, some users experience recurring technical drawbacks that impact their operations.

Key Strengths

Outstanding customer service and support, especially from Tanmay.
Effective at improving pixel tracking accuracy.
Easy integration with Facebook and TikTok for enhanced data tracking.
Diligent support team that provides timely, personalized assistance.
Useful for optimizing ads and gaining better insights into sales data.

Common Concerns

Occasional app instability and crashes, leading to tracking outages.
Higher pricing compared to some competitors, though often justified by performance.
Some users find the server-side API disconnects frequently, affecting ad performance.
Initial setup and integration can be challenging without support assistance.

Final Thoughts

Trackify is highly regarded for its effective tracking capabilities and exceptional customer service, primarily attributed to team members like Tanmay. While a few technical issues persist, the app's advantages generally outweigh its limitations. It is a recommended choice for merchants seeking reliable and supportive tracking solutions for Facebook and TikTok.

FixOEM:Refaccion Celular+ Micro Electrónica

Jun 09, 2024 on Shopify

We´ve experienced a nightmare with all the analytics from FB,Google,etc. This app has help get things clear and make informed desitions. Amazing help from Tanmay

De Friese Schatkamer

Jun 09, 2024 on Shopify

Reeds eerder contact gehad met support en probleem werd niet opgelost. Het duurde erg lang voordat ik eindelijk een reactie kreeg. Vandaag, met grote dank aan Tanmay, is het probleem opgelost!! Tanmay heeft zich verdiept in het probleem en dankzij zijn kennis kan ik nu weer verder. Thank you Tanmay!

TinyDuds.com

Jun 09, 2024 on Shopify

Tanmay helped me a lot! Thanks to him!

BIIJOOS

Jun 09, 2024 on Shopify

Very nice and reactive support i just installed the app can't wait to see the difference with tracking. Edit 10/06/24 : I was skeptical about this app but after 2 weeks of use i can say that everything are tracked. It's even more than that, with all new data transfered to Facebook i got a better conversion rate.

Made Without

Jun 06, 2024 on Shopify

Great app, works like it should and has responsive support. Tanmay from support hopped on a zoom call to explain everything that wasn't clear.

Atozaika

Jun 05, 2024 on Shopify

Thank you for assisting me in regards to my pixel problem, I had an ad waiting and fortunately, they were able to solve it as quickly as possible! Best app for tracking been using this for years!

veriso-amsterdam

Jun 04, 2024 on Shopify

Tanmay heeft mij erg goed geholpen. meteen in een zoomcall en alles is duidelijk.

HairOff

Jun 02, 2024 on Shopify

Tanmay is really helpful and patient with me. He explained a lot of things I should understand about different pixel types. Thank you so much!

Avilna

May 31, 2024 on Shopify

Nice ! Thanks Tanmay

Kreative Living

May 30, 2024 on Shopify

Great app. Tanmay provided me with the help i needed and made sure my set up was good.

Tout ou Plus

May 30, 2024 on Shopify

Tanmay helped me a lot. He was quick with a answer and solved my problem.

Popbrush.fr

May 29, 2024 on Shopify

Excellent communication with Tanmay, who was able to answer all my questions. I'm very satisified with Trackify

Ugeargeek

May 29, 2024 on Shopify

nice！！！

Intre Umerase

May 28, 2024 on Shopify

The support was great. Tanmay is a perfect guy!

Wovany

May 27, 2024 on Shopify

Excellent Support

KZStore Amsterdam

May 27, 2024 on Shopify

Tanmay provided great support. Truly helped me out. Thank you so much!

BLÅ Amsterdam

Apr 26, 2024 on Shopify

Tanmay has helped me tremendously! Super friendly and helpful! Great product!

LeLightGo

Apr 23, 2024 on Shopify

thank you, guys, for the support, tanmay was fantastic in solving my problem

alfalina

Apr 22, 2024 on Shopify

very good guidance, recommended, helped by tanmay :)

Gallery Wall Displays

Apr 19, 2024 on Shopify

Tanmay was a great help, he is very knoweldgeable and did answer many of my questions including questions outside of the app itself. I would recommend this for anyone looking to optimize their ads.