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Customer reviews: Trackify Facebook Pixel,TikTok

Develop by Trackify X

Reviews (366)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "Trackify Facebook Pixel, TikTok" app. A significant number of users acclaim the app for resolving pixel tracking issues and appreciate the excellent support, particularly commending one team member, Tanmay, for his dedication, professionalism, and quick problem-solving abilities. However, some users experience recurring technical drawbacks that impact their operations.

Key Strengths

  • Outstanding customer service and support, especially from Tanmay.
  • Effective at improving pixel tracking accuracy.
  • Easy integration with Facebook and TikTok for enhanced data tracking.
  • Diligent support team that provides timely, personalized assistance.
  • Useful for optimizing ads and gaining better insights into sales data.

Common Concerns

  • Occasional app instability and crashes, leading to tracking outages.
  • Higher pricing compared to some competitors, though often justified by performance.
  • Some users find the server-side API disconnects frequently, affecting ad performance.
  • Initial setup and integration can be challenging without support assistance.

Final Thoughts

Trackify is highly regarded for its effective tracking capabilities and exceptional customer service, primarily attributed to team members like Tanmay. While a few technical issues persist, the app's advantages generally outweigh its limitations. It is a recommended choice for merchants seeking reliable and supportive tracking solutions for Facebook and TikTok.

Joker Wear

Jul 15, 2025  on Shopify

KVENCHY

Jul 15, 2025  on Shopify

Your representative are so cooperative, he guide me completely and i understand each and everything, Thank you !

Choix UK

Jul 14, 2025  on Shopify

amazing help super fast

EspaceTendance-Paris

Jul 11, 2025  on Shopify

Je suis satisfaite du travail du technicien qui a été à l'écoute et réactif. Merci beaucoup.

クーベル

Jul 10, 2025  on Shopify

The support representative was very quick in addressing the issue while sharing the screen. Unfortunately, not all problems could be resolved on the spot, but he offered to continue supporting us by coordinating with the Developer team. I am very satisfied with his support.

multiclick

Jul 09, 2025  on Shopify

excelent el support

Embroly

Jul 08, 2025  on Shopify

Great customer service!

Urban Skinn

Jul 07, 2025  on Shopify

Had a great support from team

Seyoul Mexico

Jul 04, 2025  on Shopify

Đội ngũ hỗ trợ rất nhiệt tình, tôi khuyên mọi người nên dùng Trackify, highly recommend :D

Champions Kit

Jul 04, 2025  on Shopify

Really good support This guy, he helped me like it's his own store and solved all my issues wisely. Thanks to the team and especially Deep. Really Satisfied with the app and it's support

uslolla

Jul 01, 2025  on Shopify

Gostei muito de usar o app. O suporte é muito bom, sempre respondem rapidamente e resolvem os problemas. Até o momento estou gostando da experiência.

Kdeamusa

Jun 30, 2025  on Shopify

I have used many Pixel apps. But this one is professional and the best price. Professional staff support very good screen view. 10 star rating.

omstore.saigon

Jun 30, 2025  on Shopify

Dedicated 24/7 support. Great price compared to other apps. Friendly staff.

Fursbliss

Jun 20, 2025  on Shopify

App is very useful. Support is very helpful and knowledgable.

The Matching Shop

Jun 17, 2025  on Shopify

Great customer service. Used trackify on multiple stores and never had any issues.

Oimano

Jun 15, 2025  on Shopify

The app is great, and the support team responds quickly. They’re very helpful and always ready to listen. Our sales have improved since we started using this app. I truly recommend it!

Sealia.fr

Jun 14, 2025  on Shopify

Super SAV

Tribes

Jun 11, 2025  on Shopify

I had been struggling to install the Meta Pixel on my Shopify store and tried multiple solutions without success. The support engineer was extremely patient, knowledgeable, and guided me step-by-step through the process. They explained things clearly, helped identify the issue quickly, and made sure everything was working perfectly before ending the chat. Their professional and helpful attitude made the whole experience smooth and stress-free. I really appreciate the quick resolution and their dedication to helping me. Thanks a lot for the excellent support Deep!

Expresspathology

Jun 11, 2025  on Shopify

My go to tracking app. Always works well, and support is very helpful!

SOLOCBD

Jun 02, 2025  on Shopify

They have a very good support! They helped me with all the configurations of Facebook. So helpful and super kind and patient.

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