TouchFlow ‑ Follow Every Touch

Name: TouchFlow ‑ Follow Every Touch Introduction Video
Uploaded: 2026-01-20T22:06:04Z
Duration: 1 min 33 s
Description: Track every customer touchpoint for informed marketing decisions.

Develop by Shopify

Free plan available

Track every customer touchpoint for informed marketing decisions.

About TouchFlow ‑ Follow Every Touch

Launched Jan 19, 2026

Built by Shopify

Address

20-22 Wenlock Road, London, England,, London, ENG, N1 7GU, GB

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Introduction Video

Description

See the full customer journey and stop guessing. Know exactly which marketing drives your sales.

Many attribution tools focus primarily on last-click reporting or offer limited journey visibility. TouchFlow shows every touchpoint before a sale so merchants can understand the impact of all marketing channels. See what’s working, remove what’s not, and make informed decisions. TouchFlow makes customer-journey insights simple and accessible for busy merchants.

View customer touchpoints from first visit through purchase.
Access a clear view of the interactions customers take before buying.
Understand the sequence of channels and actions leading to each order.
Compare channel performance to support informed marketing decisions.
Get simplified attribution insights designed for easy interpretation.

Top Helpful Reviews

My Store

Jan 21, 2026 on Shopify

TouchFlow finally solved our attribution problem. Before this app, we were making marketing decisions based on Shopify's last-click attribution, which only showed the final touchpoint before purchase. We had no idea which channels were actually starting our customer journeys. Now we can see the complete customer path - from first discovery through SEO or paid social, to email nurturing, and finally to conversion. The multi-touch attribution shows us which traffic sources are driving awareness versus which ones close the sale. The TouchFlow Insights are incredibly helpful - we get explanations of what's working and actionable recommendations. Highly recommend for any store spending on ads across multiple channels - you need to know your true customer acquisition paths.