TOTE ‑ Fitting Room Booking

Develop by Shopify

$400

/ Month

30 Days Free Trial

Let Shoppers Pick Items Online & Reserve Fitting Rooms InStore

Reserve fitting rooms

Select items online

In-store reservations

About TOTE ‑ Fitting Room Booking

Launched Mar 17, 2022

Built by Shopify

Address

29 Townsend Ave, Braintree, MA, 02184, US

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Introduction Video

Description

TOTE allows shoppers to reserve fitting rooms with merchandise they select online.

TOTE bridges the gap between the online and in-store shopping experience by focusing on your store’s most valuable—and personal—square footage: the fitting room. Research shows that the majority of in-store purchasing decisions are made in the fitting room and shoppers that make it there are much more likely to buy something. Your customers spend time browsing, scrolling and researching to find your products. Imagine what could happen if they could fill their fitting room with the next click.

Shoppers can add items to their Fitting Room to try on in-store.
They choose the date & time to have those items waiting in a fitting room.
Shoppers receive an email, text message confirmation, and a calendar invite.
Saves merchant's time in coordinating and delivering great shopper experiences.
TOTE connects the crucial moments between “I love that” to “I’ll take it”.

Pros

Enhances customer shopping experience by allowing item selection online.
Facilitates seamless booking of fitting rooms, saving time for customers.
Bridges the gap between online and in-store shopping, increasing store foot traffic.
Can potentially lead to higher conversion rates as customers commit to trying on items.
Helps stores manage fitting room traffic and optimize staffing accordingly.

Cons

Requires customers to be tech-savvy enough to use the app effectively.
Potentially increases administrative burden on store staff to manage bookings.
Risk of double-booking or mismanagement in busy stores without proper integration.
Possible dependency on the app's performance, with disruptions affecting the fitting room experience.
Limited appeal if customers prefer spontaneous offline shopping without pre-scheduling.

Top Helpful Reviews

Untitled in Motion

Aug 30, 2023 on Shopify

We love Tote over at Untitled in Motion. We see an increase in appointments every month we continue working with TOTE, and have been able to up or clienteling game ten fold. We find it's helpful to shoot each of our customers a text directly to their phones prior to the appointment to ensure the appointment time/day and cut down on no-shows as well.

Showroom

Apr 11, 2023 on Shopify

This app functions beautifully right out of the box! Only a few customizations are needed and it blends right in with our aesthetic. Support (from the Founder, no less!) is top-notch. I can usually find several things wrong with Shopify apps but this one does exactly what it says and after several tests, it is seamless. We are using TOTE for in-store fitting room reservations and also using the questionnaire page link for in-store styling appointments. Keep up the good work team!

Left On Friday Canada

Feb 27, 2023 on Shopify

Excellent functionality and outstanding support from the creators. Highly recommend! Tote has allowed us to create a seamless and easy shopping experience for our guests.

et Tigre

Feb 18, 2023 on Shopify

Love this app and highly recommend. Never had a customer NOT convert from booking. Set it and forget it. You don't have to worry about coordinating with the customer.

Bhoomki

May 12, 2022 on Shopify

We're a boutique store that has been using tote for appointment scheduling for a more personalized shopping experience for customers. We love that Tote allows customers to provide us with info about what they're interested in. Their new feature that allows customers to add pieces to their fitting room is a really cool way to bridge between online and in person! W would definitely recommend Tote for a website integrated appointment scheduler and manager tool. -Bhoomki

Clove & Creek

May 09, 2022 on Shopify

A great app - and a helpful team able to make integration seamless and happy to share insights to make the most of service.

LADDER

May 04, 2022 on Shopify

The team at TOTE is so incredible and their product works beautifully. We notice a huge increase in our average ticket price when people book an appointment with TOTE on our site. Would highly recommend this app to any other retailer.

Kurt Lyle

Apr 05, 2022 on Shopify

I didn't even realize how many of our customers would want to book appointments to come shop! The Tote app is super easy and I love that we can customize our questions on the popup window. I think our customers feel really special when they come for an appointment and we're definitely seeing a higher spend...