What Merchants Think

Merchants overall seem to have a positive experience with "Tolstoy Shoppable Video & UGC." They frequently praise the app for being user-friendly and enhancing the visual appeal of their websites. The strong customer support team is a standout, with many users noting how the team, including specific members like Mikaela, Niezl, and Gaya, has been instrumental in resolving issues, customizing setups, and providing guidance. Despite some concerns about pricing and technical glitches, the app's positive impact on engagement and conversion rates is widely acknowledged.

Key Strengths

• User-friendly interface and easy integration with Shopify and other platforms.
• High-quality, responsive customer support team that is willing to assist with setup and troubleshooting.
• Able to improve website engagement, conversion rates, and overall customer experience.
• Feature-rich platform allowing for seamless video content integration without slowing down the website.
• Customizable to fit various website themes and needs.

Common Concerns

• Unanticipated charges based on impressions rather than views, which can lead to higher costs for users.
• Some reports of technical glitches and bugs that can be frustrating to resolve.
• Concerns about transparency in billing practices and hidden fees.

Final Thoughts

"Tolstoy Shoppable Video & UGC" is well-received for its ability to enhance websites with engaging video content and improve conversion rates. The exceptional customer support team is frequently highlighted as a key benefit. However, potential users should be aware of the billing model and possible technical issues. Despite these drawbacks, the app is generally recommended for businesses looking to bolster their online presence with dynamic video content.