Customer reviews: Tipo Product Auction

<h3>What Merchants Think</h3> <p>The "Tipo Product Auction" app is generally well-received by merchants, with many highlighting its ease of use and the quick, efficient customer support they receive. Users appreciate the app’s functionalities for hosting auctions, which align with specific needs across different industries. The support team, especially Laura, frequently receives commendations for being responsive and helpful, making the app integration seamless for numerous merchants.</p> <h3>Key Strengths</h3> <ul> <li>Excellent customer support, with particular praise for Laura’s assistance</li> <li>Easy integration and user-friendly setup</li> <li>Robust features suitable for various auction types, including wine, art, and memorabilia</li> <li>Effectiveness in handling notifications and bidder management</li> <li>Customization options for appearance and functionality</li> </ul> <h3>Common Concerns</h3> <ul> <li>Limitations on auction numbers in the free plan with extended testing needs</li> <li>Pricing model changes from number of auctions to number of auction orders</li> <li>Issues with the bi-lingual experience and language switching</li> <li>Occasional display issues in specific integrations</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Tipo Product Auction" is highly recommended by its users for anyone looking to host online auctions. Its strong support team, led by individuals like Laura, ensures any issues are resolved swiftly, contributing to a positive user experience. While there are some concerns about its pricing structure and multilingual features, the app's strengths largely outweigh these limitations, making it a valuable tool for businesses venturing into online auctions.</p>

View info

Reviews (117)

Overall rating

4.8

5

37
4

2
3
2
1

What Merchants Think

The "Tipo Product Auction" app is generally well-received by merchants, with many highlighting its ease of use and the quick, efficient customer support they receive. Users appreciate the app’s functionalities for hosting auctions, which align with specific needs across different industries. The support team, especially Laura, frequently receives commendations for being responsive and helpful, making the app integration seamless for numerous merchants.

Key Strengths

Excellent customer support, with particular praise for Laura’s assistance
Easy integration and user-friendly setup
Robust features suitable for various auction types, including wine, art, and memorabilia
Effectiveness in handling notifications and bidder management
Customization options for appearance and functionality

Common Concerns

Limitations on auction numbers in the free plan with extended testing needs
Pricing model changes from number of auctions to number of auction orders
Issues with the bi-lingual experience and language switching
Occasional display issues in specific integrations

Final Thoughts

Overall, "Tipo Product Auction" is highly recommended by its users for anyone looking to host online auctions. Its strong support team, led by individuals like Laura, ensures any issues are resolved swiftly, contributing to a positive user experience. While there are some concerns about its pricing structure and multilingual features, the app's strengths largely outweigh these limitations, making it a valuable tool for businesses venturing into online auctions.

Selective Koi Sales

Mar 25, 2024 on Shopify

I needed some help setting the APP up. Spoke with Laura and she got straight to work sorted things out for me! Great job , thank you very much.

MNE Store

Jan 10, 2024 on Shopify

While we are normally a straightforward band merchandise webstore, we run one or two auctions monthly for some limited "vault" items so our fans can get some one-of-a-kind products and memorabilia. They've been very few hiccups with the app, but if we ever do run into any issues, their customer service is top notch and we are always taken care of in less than a day!

ecuaoasis

Dec 29, 2023 on Shopify

Very intuitive plugin and the best support experience I've ever had. Thanks again to Laura for helping me in such an efficient way.

WCC Auctions / Ventes aux enchères de CCMT

Dec 13, 2023 on Shopify

We've been using this application for three years now. It is the best auction application on the market. The feature that sold us was the automatic bidding. It works wonderfully. The vendor does a great job addressing all of our issues in a timely manner. We have also provided many suggestions that they have implemented. Just a few of things that I'm not happy about. 1. They changed their pricing plan from # of auctions to # of auction orders. These orders increase drastically. 2. Every year, we run simulated auctions to ensure that everything is working and these count against our orders. No way to run simulations for free. 3. Bi-lingual experience is not the smoothest. If you are on any page and choose to change the language, the context changes and you are re-directed to the home page. You don't stay on the page you were.

Lux Cafe Club

Dec 13, 2023 on Shopify

It's the most intuitive app and most straightforward to install! I tried the others on the Shopify App store and all of them require expert/engineering knowledge to set up. I quickly uninstall the others and was delighted with the Tipo one. Also I had some minor things that I wanted to tweak and the support from Laura was awesome. Prompt support, very dedicated person. I highly recommend this app for auction.