<h3>What Merchants Think</h3> <p>The "Tip Cup" app receives mixed reviews from merchants with particular emphasis on the effectiveness of customer support and customization features, as well as some issues regarding compatibility and billing. While many appreciate the tailored support and ease of use, others express challenges with installation and customer service responsiveness.</p> <h3>Key Strengths</h3> <ul> <li>Outstanding and responsive customer support, especially highlighted for going above and beyond to resolve issues.</li> <li>Highly customizable options for buttons and price selections, enhancing user experience.</li> <li>Ease of installation and use, including compatibility with payment services like Shop Pay.</li> <li>Valuable solution for adding tip features, especially for online businesses transitioning due to COVID-19.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with outdated app listings and inconsistent compatibility with certain themes.</li> <li>Persistent and unauthorized billing, leading to customer frustration.</li> <li>Limited support for some vintage themes and inadequate problem-solving for installation issues.</li> </ul> <h3>Final Thoughts</h3> <p>"Tip Cup" appears to be a useful tool for businesses seeking to integrate tipping functionality into their online platforms, especially beneficial for those moving to online sales. However, potential users should be aware of the compatibility issues and ensure proper installation support. The app's strong customer service capability stands out but improvements in theme compatibility and billing practices are needed to enhance its overall reputation and customer satisfaction.</p>