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Customer reviews: Preorder | Notify Me Timesact

Reviews (1,614)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

My Japanese World

May 10, 2025  on Shopify

Stelar Support and powerful App to boost sales

grip-swany

May 09, 2025  on Shopify

問い合わせたところすぐに問題を解決してくれました

Jaanuu

May 08, 2025  on Shopify

Preorder is working great for us. Even better is the customer service. Quick replys!

Coin Vigilante

May 08, 2025  on Shopify

Great app! It works perfect, and the customer service is fast, great and kind!

Red Dragon Darts

May 08, 2025  on Shopify

the Preorder fucnction works perfectly, had a small issue with the layout and settings, the customer support from Rochelle was amazing, we do recommend

Wasaca Streetwear

May 08, 2025  on Shopify

Han sido muy resolutivos, incluso con la versión gratuita te ayuda, y eso es fantástico. La recomendamos mucho y esperamos que siga funcionando igual de bien. Gracias por la asistencia eficaz y resolver nuestras dudas.

NeoPro AU

May 07, 2025  on Shopify

I would recommend as it is easy to use and if there was something I could not do the team is always helpful in resolving my issues and concerns. They are fast at responding and good at explaining the issue. Thanks!

Rustic County

May 05, 2025  on Shopify

Support is beyond helpful and the features work great for our store.

Pia Tjelta Studio

May 05, 2025  on Shopify

Great app for setting up pre-orders. Through their excellent and fast customer service, we managed to get a pre-order solution up and running within minutes, and even got their assistance doing so in a country where shopify payments weren't available (a limiting factor in shopify). So far the only pre-order app solution we could find that did this quickly and affordably.

Lash Plus Japan

May 05, 2025  on Shopify

wonderful product and support - thank you for your help!

Fur-Lynx

May 04, 2025  on Shopify

So far, so good, I am an optimist. Stay Tuned.....

Nie + Bert Co.

May 03, 2025  on Shopify

Working with Ken and team was great! I put in a soft request and was able to get my store issue resolved within the hour. They have a very fast response time and are very pleasant to speak with.

The Cabin Depot

May 02, 2025  on Shopify

Princess was very helpful. 5/5.

LINE FRIENDS_US

May 02, 2025  on Shopify

The customer representative was Michelle. She walk me through all functionalities Timesact Pre-order function as well as configurations. She was well introduced all those and took my concerns sincerely. I would say 100/10 customer service !

Out of the Blue

May 02, 2025  on Shopify

Great support and really easy-to-use app. They helped us with placing the widget and text in the right place right after we installed it!

everwear

May 02, 2025  on Shopify

Amazing support! Quick reply and even got help to set everything up on a video call - great!!

SMILE Surf Wear

May 01, 2025  on Shopify

Great tool! Great service! Princess was there for me when I needed her and also checked the tool that everything is perfectly integrated. 100% recommendation!

Arcanum LA

Apr 30, 2025  on Shopify

Customer service is excellent! I was properly assisted by one of the representative named Ken. I'm so happy our Timesact app is now properly configured.

Rushcopenhagen

Apr 29, 2025  on Shopify

Really good support, immediate reply and help. Thank you

COOEECOAST

Apr 28, 2025  on Shopify

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