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Customer reviews: Preorder | Notify Me Timesact

Develop by Shopify

Reviews (1,693)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Sleeper

Apr 26, 2024  on Shopify

Great Pre-order app that covers all of our requirements and very helpful customer support. Recommend.

Sleepy Denim

Apr 26, 2024  on Shopify

Absolutely fantastic customer service, I constantly need lots of help and updates and tricky things and they are always online to support and always get the problem fixed immediately.

KKANG

Apr 26, 2024  on Shopify

I believe theme we use had many customized widget so there were few hard thing to fix but they fixed it in 12 hours! Thank you for amazing customer service

SANT LECLÈRE

Apr 25, 2024  on Shopify

Jollo was of great help. Got setup right away. Thanks again!

Original Power Coffee

Apr 25, 2024  on Shopify

They were very quick in helping me fixing an issue, very responsive team.

Apax Lab

Apr 25, 2024  on Shopify

B2B Bikeclean

Apr 19, 2024  on Shopify

Muy buena aplicación, fácil de entender, y el soporte funciona excelente

Graphene-X Japan

Apr 18, 2024  on Shopify

This app enhance cash flow! The developer can support us and he's very kind.

WristClean

Apr 18, 2024  on Shopify

Excellent customer service with Jolo! Really friendly and helped me get this setup. Awesome tech support and awesome experience so far!

Bolsa Nova Handbags

Apr 17, 2024  on Shopify

Prompt responsive service and knowledgable tech support. The app does what it says it does. Very satisfied.

Cocktail Connoisseurs

Apr 17, 2024  on Shopify

Intuitive and valuable - big shoutout to Jolo for the great onboarding call!

GirlyPinku

Apr 16, 2024  on Shopify

Great help ! App is user friendly

Sixa Rev

Apr 16, 2024  on Shopify

Great product, helpful support staff! Works well and looks great on my site. Thank you!

flowmechanical

Apr 16, 2024  on Shopify

Great customer support - helped me customize and work out a few tweaks. One issue with cart displaying full price vs. deposit amount, but it's a Shopify limitation and shouldn't be too impactful. Great interface compared to other pre-order apps I considered. Recommend this choice.

Jour au Soir

Apr 15, 2024  on Shopify

I have been with Timesact since close to the beginning, and they continue to do excellent work. We live in such a digital world today that finding live, one-on-one help is a great, great challenge. This is what I love about Timesact! The customer service is superb, they create a personal experience where you will not want to go anywhere else. Thank you to Rommel, who was patient, kind and thorough. He went above and beyond to resolve my concerns. Best pre-order app ever!

Willows & Co

Apr 12, 2024  on Shopify

Fantastic support... updated my theme and didn't copy the code over... 2 mins and Rommel had it fixed and working again.

ettitude

Apr 11, 2024  on Shopify

Superb customer service, they had our pre-order feature working in minutes versus the countless apps that we tried that would not work with our theme.

luftseide® fühl dich frei

Apr 11, 2024  on Shopify

Mega Support! Mir wurde direkt weitergeholfen und die Integration war schnell erledigt. Die App erfüllt Ihren Zweck. :)

Encamino e.U.

Apr 10, 2024  on Shopify

Kate was an amazing Support !! She was fixing all the issues i had and answering all the question. Thank you !!

Big Z Fabric

Apr 09, 2024  on Shopify

Team was helpful and answered my questions. So far the app seems to address all our needs.

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