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Customer reviews: Preorder | Notify Me Timesact

Develop by Shopify

Reviews (1,693)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Wonderland222

Jun 23, 2024  on Shopify

Excellent customer service! Easy to chat with a support member, easy to set up product set up and walk through.

OPTIMACY

Jun 23, 2024  on Shopify

Jolo was very helpful in both his education and assistance in the setting up of this app. I really appreciate the opportunity to quickly get on this introductory Zoom call to ensure I get off on the right foot. Thanks!

Bambinista

Jun 23, 2024  on Shopify

I met with Jolo for the app demo ad download . He was excellent! Clear, kind and patient. I would recommend the app to other small business owners based on the functionality I am familiar with at this stage. Thanks Jolo!

Zendira

Jun 20, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ - We've had this app for a long time and would give it more stars if we could. The functionality helps us to manufacture in small quantities and ensure customers are informed about their pre-order. However, the customer service is why we wanted to write a review today. As every Shopify user knows, a new Shopify theme update can cause some code to go wonky (technical term). We always reach out to the team before publishing a new theme or update to ensure the code will work. They're online, friendly, and fast. Try this app, you won't be disappointed.

Dawner Prince Electronics

Jun 20, 2024  on Shopify

Excellent support! A++ Thank you!

SOWL Training

Jun 20, 2024  on Shopify

Parfait ! de nombreux réglages et le support présent et réactif ! Je recommande

miix mii Hair Co.

Jun 20, 2024  on Shopify

I am very happy with the service so far. I love that they offer onboarding assistance to help set up the app. I met with Jolo and he was extremely effective and efficient. Thank you!

Omni Art

Jun 19, 2024  on Shopify

Amazing support staff and app. They quickly fixed a display modification I wanted, and they were available to video chat to show me how to use the app. There are some awesome features in development I'm really excited about too! Keep up the great work!

OOP-SEES

Jun 18, 2024  on Shopify

Jolo was excellent! His customer service was impeccable and he did an outstanding job answering all of my questions as well as his guidance through the app itself. I now feel very comfortable moving forward with my launch date because I can now incorporate a pre-order tab. I am really impressed with the app as well as the live support you receive if you have a question and need to speak with someone, directly. There are also quick and easy to follow tutorials that help as a resource tool, if needed. Thanks again Jolo, I wish you all the best and I would highly recommend this app, by far.

Hypnos

Jun 18, 2024  on Shopify

Intuitive and easy to use application. Very good customer service.

Strictly Nuts

Jun 18, 2024  on Shopify

Kate is the best super smart and got the job done

RE-CARRY

Jun 16, 2024  on Shopify

Had a very efficient and effective call with Jolo. He solved my issue and walked me through on other function as well. He explained in very details. We also went over on how to setup the dynamic message in the page. Great Customer Service.

Moon Phase Studio

Jun 16, 2024  on Shopify

Great support - thank you for clear explanation

Luxi Living

Jun 16, 2024  on Shopify

I've tried a few pre-order apps, and this one is the most user-friendly. The support team responds very quickly and helped us solve the UI display issue. The technical skills of the support team are impressive.

AMARYZ

Jun 15, 2024  on Shopify

Excellent support and service. Thank you!

Hedgeroe Home

Jun 13, 2024  on Shopify

Great product and fantastic support!

THEHOUSEFUL

Jun 13, 2024  on Shopify

The app works great. But what is very special is the customer service. They are very quick at dealing with questions, and they go one step further in helping. Amazing.

PowerUp Gummies

Jun 12, 2024  on Shopify

10/10 SUPPORT. Love Kate and Robert THEY ARE AMAZING THEY ALWAYS HELP. Thank you team, Pre-Order app is the best.

Yuda

Jun 11, 2024  on Shopify

The app works great and the customer support is amazing. The small issue I had they fixed within minutes.

K-NU Toys

Jun 11, 2024  on Shopify

So far so good! Our business makes custom suits for action figures so we use the pre-order/made to order function. So far it works great. When I had trouble, their support staff Jolo helped quickly and solved the issue. I would recommend this app.

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