I'm an about service type of person. Even when I get lost on their app, which I have done a few times...their customer service is top-tier. The app itself is a blessing, I love it, makes my job easier.

Their customer service team is incredibly responsive when it comes to integration issues. I initially went with a different app that didn’t reply at all—knowing what I know now, I’ll stick with Timesact every time. It’s hard to find companies who take pride in their work and also provide exceptional customer service. Ken was a doll!

Bonne appli. Service réactif et appréciable.

So far, the app seems easy to set up. The prompts are helpful and thorough.

Application simple d'utilisation, claire, concise. Soutien technique rapide et efficace. Je recommande sans hésitation.

Excellent app, Had a query and it was answered really quickly. The ability to quickly redirect customers to another product instead on the website which is available is a big help. Would recommend highly

We've been using Timesact for a few years now and it is the best in terms of customisation, tech support and ease of use. I would wholeheartedly reccomend.

I love this app! Super easy to use the customer support is top notch. Highly recommended.

This app is absolutely crucial for scaling up. My sales are automated and I don’t have to pay for marketing. The customer service far surpasses any application I’ve ever used with Shopify. Don’t look anywhere else this one is the best for preorders, and notifications. I would give it 10 stars if I could.

Love this app! Easy to use and navigate.

Super useful app to allow us to pre-sell products before they launch or before they come back into stock. Always a great benefit for cashflow

Wow! Rommel was exactly what I needed when I needed it. We had a last minute panic switching from another pre-order app that just wasn’t meeting our needs (it didn’t even let us cap quantities per product, a huge dealbreaker for us). At nearly 10pm the night before our launch, we installed Timesact and managed to get everything set up quickly. There were just a couple of small things I couldn’t figure out, so I reached out to their support team... They replied within ONE minute and had both issues fixed within two more. I’ve never had service like this on any Shopify app. This is the first time I’ve ever left a review and I’m honestly 150% impressed. The app does exactly what we need, clean pre-order setup and the ability to cap units so we don’t oversell. If you’re on the fence, don’t be. This app saved our launch. Karmyn | Chundee

literally took like 4 minutes to enable preorder functionality

いつも利用させていただいている予約注文アプリです。 動作についてわからないことも、サポートセンターの方が迅速かつ丁寧に対応してくれました。 日本語でも問題なく対応いただけます。 この度は、ありがとうございました！

Really impressed with the level of support and patience by Roman. Thank you for customising the "Coming Soon" badge and button on our store. It made all the difference to the aesthetic of our product page. It now seamlessly matches our theme :)

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