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Customer reviews: Preorder | Notify Me Timesact

Develop by Shopify

Reviews (1,693)

Overall rating
5

What Merchants Think

The "Preorder | Notify Me Timesact" app receives highly positive feedback from its users. Merchants appreciate its seamless integration capabilities, intuitive functionality, and how it has transformed their preorder processes. Many emphasize the app's significant role in enhancing sales, particularly in managing preorders efficiently. While still new to some users, it has quickly become an essential tool for many businesses due to its reliability and robust support system.

Key Strengths

  • Exceptional customer support with quick response times and problem resolution.
  • Intuitive user interface and easy setup process.
  • Effective management of preorders, helping prevent loss of sales due to stockouts.
  • Flexibility in product offerings including badges, ETA messages, and mixed cart notifications.
  • Personalized assistance available via video calls and chat support.

Common Concerns

  • Some initial setup issues with specific Shopify themes, though quickly resolved by support.
  • Lack of native translation support with Shopify's Translate and Adapt app.
  • Pre-orders cannot be placed until stock reaches zero, potentially missing opportunities.

Final Thoughts

Overall, "Preorder | Notify Me Timesact" is highly regarded among its users for its robust functionality and unmatched customer service. It significantly enhances preorder management on Shopify stores, making it a preferred choice for merchants aiming to optimize their preorder strategies. With a combination of user-friendly design and effective customer support, this app stands out as an invaluable asset for businesses looking to manage their inventory more efficiently.

Cook & Nelson

Oct 21, 2024  on Shopify

Could not recommend this app enough if you're looking for a pre-order solution. We were using another app and it was no where near as good as this and they helped up set up a pre-order on an incredible time crunch. The customer service is impeccable (shout out to our hero Jolo, and the CTO Robert) who have been an incredible resource. 10/10!

Angry Pablo

Oct 20, 2024  on Shopify

We have just downloaded the app but the everything seems super intuitive and the setup support offered by Jolo was fantastic.

THE FJORD HOUSE

Oct 19, 2024  on Shopify

great app! they help me when i need it even on sundays!

CALANTHÉ STUDIO

Oct 19, 2024  on Shopify

Earthshake

Oct 17, 2024  on Shopify

My experience with Jolo was excellent. He quickly provided the perfect solution for my pre-order set-up.

Yoga Hero

Oct 17, 2024  on Shopify

We haven't tested the app yet - but support is awesome. They helped us st up everything so fast. I also love that all texts are translatable

Alcove Wellness

Oct 16, 2024  on Shopify

Jolo was amazing! Very knowledgeable about the product. He was also both personable and professional at the same time which I think is a great quality.

Katie May

Oct 16, 2024  on Shopify

Jolo was super helpful with setting up the app on our Shopify store. The whole process took only about 30 minutes. He was very knowledgeable about the app, along with giving guidance on the best way to set it up for our specific needs.

hotalingandco

Oct 15, 2024  on Shopify

Very easy app to install and use. It does a great job of walking you through the process. They also offer free set-up assistance, and they are very accommodating. I got to work with Jolo - who was super friendly and knowledgeable.

Imunika

Oct 15, 2024  on Shopify

The integration of this app was easier than I thought. When I was stuck, the CS team was always there to support and solve it asap. I really appreciated it. I'd recommend for anyone who is thinking of adding pre-order function on their website.

Arezzo

Oct 14, 2024  on Shopify

Amazing support!

Dirty Stop Outs

Oct 11, 2024  on Shopify

Great app and great onboarding experience from the very helpful Kenneth. Highly recommended app. and company

Simple Stories

Oct 09, 2024  on Shopify

Jolo was fantasic! He helped educate us on the details of the app and was very helpful! We look forward to work with him and the app.

Oso Rojo

Oct 08, 2024  on Shopify

Needed help getting the badge to show and sent a message through the in-app chat. 45 seconds later, all of my problems were fixed. Bravo!

HOBBYWING North America

Oct 08, 2024  on Shopify

Their interface takes a bit of learning curve to adapt, but their customer service is excellent, rapid reply and fix issues.

Tilly and Ted Homeware

Oct 08, 2024  on Shopify

Extremely helpful staff, made it easy to set up thank you, Jolo was amazing at working out what I was doing wrong and helped me to correct everything. Great service thank you.

JEM Bespoke Gifts

Oct 07, 2024  on Shopify

Only downloaded today but after using about 3 different apps prior this was very easy to set up. I could not however work out one small part so I got onto support & they came back straight away & told me how to sort out! So far so good

Voice Caddie

Oct 07, 2024  on Shopify

We've had to contact Timesact team a couple times now and every time they have been patient and understanding in helping us resolve our issues.

RE ONA

Oct 07, 2024  on Shopify

Support is amazing! They help with resolving issues super fast!

The Story Engine Deck

Oct 06, 2024  on Shopify

Timesact is a very effective, intuitive preorder app, and Jolo from customer service was incredibly helpful in walking me through the app set-up and helping me configure settings.

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